Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tonya West

Jacksonville,FL

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

10
10
years of professional experience

Work History

Shift Lead Supervisor

Walgreens
Jacksonville, FL
04.2022 - Current
  • Enforced company policies and regulations with employees.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Settlement Officer

Ardent Title Group
Jacksonville, FL
05.2017 - 07.2022
  • Liaised between closing companies and borrowers to close home loans.
  • Produced closing instructions and coordinated with title company to monitor closing and funding.
  • Reviewed funding packages by calculating fees and arranging for disbursement of loan funds.

Litigation Assistant

Zwicker And Associates, PC
Jacksonville, FL
04.2014 - 05.2017
  • Organized evidence, exhibits, motions and subpoenas to support cases and prepare for trial.
  • Completed electronic court filings at state and federal levels.
  • Assisted attorneys with reviewing and organizing witness reports.
  • Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.

Education

High School Diploma -

Neptune High School
Neptune

Skills

  • Complaint resolution
  • Strong verbal and written communication
  • Shift Paperwork Completion
  • Legal Documentation
  • Case Support Skills
  • Document Preparation
  • Title Deeds
  • Excellent Researching Abilities
  • Title Examination

Timeline

Shift Lead Supervisor

Walgreens
04.2022 - Current

Settlement Officer

Ardent Title Group
05.2017 - 07.2022

Litigation Assistant

Zwicker And Associates, PC
04.2014 - 05.2017

High School Diploma -

Neptune High School

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Tonya West