Tonyetta Bentley
Cahec Management
Beaufort,SC
1
Certification
10
years of professional experience
Experienced community engagement and digital communications professional driving growth through strategic initiatives. Focused on building relationships and enhancing collaboration to achieve impactful results. Expertise encompasses social media management, content creation, and community outreach.
Work History
Community Manager /Apartment Leasing Agent
1 Year 4 Months- Fostered community engagement through organizing events and activities.
- Oversaw conflict resolution, ensuring a harmonious living environment for residents.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Conducted regular inspections to identify needed improvements and maintain the highest standards.
- Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
- Direct collection of monthly assessments, rental fees, and deposits and incurred operating expenses.
Property Manager
1 Year- Managed tenant relations, addressing concerns and resolving issues promptly.
- Conducted regular property inspections, identifying areas for improvement and maintaining quality standards.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw property maintenance schedules, ensuring high standards of upkeep and safety compliance.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Followed up on delinquent tenants and coordinated collection procedures.
Property Manager
10 Months- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
Sort Center Associate
1 Year 7 Months- Managed daily operations, ensuring efficient workflow and exceptional customer service.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Trained new associates on company procedures and customer interaction techniques.
Program Specialist
4 Years 2 Months- Go into the home of seniors in our four counties and assess them for the services we have and make outside referrals when it is required.
- Facilitated communication between COA Directors, Program Managers, and clients to ensure effective service delivery.
- Go into the home of seniors in our four counties and assess them for the services we have and make outside referrals when it is required.
- Liaised with COA directors, program managers, and clients to ensure effective communication and service delivery.
- Take turns in call center conducting screenings, resolving customer complaints or answering customers' questions regarding policies and procedures.
- Keep records of assigned cases and prepare required reports. Submit reports and review reports or problems with a superior.
- Coordinated program development initiatives to enhance regional community services and resources.
Education
GED
Skills
Leasing and sales
Eviction procedures
Property operations oversight
Property inspections
Daily operations management
Lease administration
Vendor management
CRM software
Community engagement
Resident relations
Accomplishments
- Supervised team of 2-5 staff members.
- Documented and resolved Vacancy which led to 100% occupancy.
Certification
- Licensed SC property Manager - 2025
Timeline
Community Manager /Apartment Leasing Agent
Cahec Management
04.2025 - CurrentRead More
Property Manager
Fitch Irick
04.2024 - 04.2025Read More
Property Manager
Beaufort Housing Authority
06.2023 - 04.2024Read More
Sort Center Associate
Amazon
10.2021 - 05.2023Read More
Program Specialist
Lowcountry Council of Governments
05.2016 - 07.2020Read More
Martin Luther King H.S
GED
Read More