Summary
Overview
Work History
Education
Skills
Timeline
Generic

Topanga Oxendine

San Antonio

Summary

Dynamic and results-driven professional with extensive customer service experience at Walmart. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and maintaining accurate transactions, while demonstrating patience and empathy to foster loyalty and repeat business. Committed to excellence in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Cashier

Chicken Salad Chick
03.2024 - 01.2025
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed customer needs and made product recommendations to increase sales.

Inventory Associate

WIS International Inventory Service
01.2023 - 08.2023
  • Maintained cleanliness and organization of warehouse workspace to promote safety and accessibility for all staff members involved in handling inventory items.
  • Provided accurate data entry for all received items, ensuring timely updates to the inventory database.
  • Managed inventory storage in clean and organized fashion.

Cashier

Walmart
07.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Associate

Howell Drug
11.2021 - 08.2022
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Host

Mikoto
01.2017 - 01.2019
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

High School Diploma -

Hoke County High
Raeford, NC
06-2019

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash register operation
  • Time management skills
  • Cash handling

Timeline

Cashier

Chicken Salad Chick
03.2024 - 01.2025

Inventory Associate

WIS International Inventory Service
01.2023 - 08.2023

Cashier

Walmart
07.2022 - 01.2023

Associate

Howell Drug
11.2021 - 08.2022

Host

Mikoto
01.2017 - 01.2019

High School Diploma -

Hoke County High

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