Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Torey Smith

Conroe,TX

Summary

Industrious hard working Shift Leader gifted at reviewing staff tasks to insure quality, and customer satisfaction. Fully invested in building a strong motivated team. Engaging and personable coach and employee trainer successful at maximizing team productivity, to consistently deliver high-quality results against challenging targets. Consistently recognized for hard work, attention to detail, and goal achievement in supporting continuous improvement efforts and recommending measures to improve productivity. Strong technical and people management abilities with a willingness to learn.

Overview

18
18
years of professional experience

Work History

Shift Leader

Little Caesars
Conroe, TX
08.2023 - Current
  • Provided exceptional customer service and created a positive attitude throughout the shift.
  • Ensured all staff was properly trained on all aspects of their job duties, including safety protocols.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Verified that cash drawers contained correct amounts of money during closing shifts.
  • Positioned skilled staff in key areas throughout shift to optimize store productivity.

Co-Owner

Your Choice Solutions LLC.
Conroe, TX
05.2021 - 08.2022
  • Maintained records of all financial transactions including invoices, purchases and payments.
  • Established strong relationships with suppliers and vendors to secure best prices on resources needed for business operations.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Developed marketing strategies for products and services to boost sales and brand awareness.

Shift Leader

Taco Bell
Seattle, WA
04.2006 - 09.2007
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Scheduled team members for shifts based on business needs and customer demand.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Conducted weekly shift meetings to review sales goals, safety issues, promotions, and other topics.

Education

GED -

Conroe High School
Conroe, TX
2009

Skills

  • Customer Service Management
  • Cash Handling
  • Flexible Schedule
  • Staff training, supervision, and development,
  • Problem-Solving
  • Quality Inspections
  • Assigning Work
  • Security Procedures Adherence
  • Drawer Assignments
  • Positive Attitude

References

  • Donald Futrell, (936) 264-6921, (Your Choice Solutions)
  • Jake VanSlochteren, (936) 647-7436 (Your Choice Solutions)
  • Vicki VanSlochteren, (903) 644-8270 (Your Choice Solutions)
  • Bryan Gregory, (936) 827-2826 (Past Co-Worker)
  • Donovan Futrell, (936) 522-8339 (Current Co-Worker)
  • Keisean, (832) 696-7196 (Current Co-Worker)

Timeline

Shift Leader

Little Caesars
08.2023 - Current

Co-Owner

Your Choice Solutions LLC.
05.2021 - 08.2022

Shift Leader

Taco Bell
04.2006 - 09.2007

GED -

Conroe High School
Torey Smith