PSR - PATIENT SERVICE REPRESENTATIVE
Beaumont Urgent Care by WellStreet
01.2022 - Current
- Led patient call and appointment coordination for optimized clinic flow
- Enhanced billing accuracy by verifying insurance and processing payments
- Facilitated patient referrals and medical office collaboration for holistic care
- Enhanced doctor communications and scheduling coordination, resulting in improved efficiency
- Managed trauma activations effectively, ensuring swift emergency response
- Organized medical records diligently, enhancing data accuracy and accessibility
- Handled multiple calls and orders seamlessly, maintaining smooth hospital operations
- Facilitated patient check-ins
- Leveraged Epic software for insurance verifications and data management
- Promptly handled bill payments and copays
- Ensured clients' well-being by providing full assistance