Tori Callaway
Orlando,FL
Overview
1
1
Certification
8
8
years of professional experience
Work History
Travel Advisor
Keys to the Castle
Pennsylvania
03.2025 - Current
- Provided expert advice on destinations, accommodations, and activities to enhance client experiences.
- Researched vendors to ensure competitive pricing for travel packages.
- Researched and negotiated with vendors to ensure competitive pricing for travel packages.
- Coordinated logistics for group travel arrangements, ensuring seamless execution of travel plans.
Medical Assistant
Azad Plastic Surgery
Winter Park, FL
03.2025 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted in patient intake processes, ensuring accurate documentation and efficient workflow.
- Directed patients to exam rooms and addressed their questions to facilitate timely physician examinations.
- Ensured patient safety and comfort during examinations by addressing concerns and providing clear information.
- Sanitized and restocked exam rooms and medical equipment to maintain a safe and organized environment.
Case Manager - Hybrid
Lake County Support and Emergency Recovery
Lake County, FL
10.2024 - Current
- Coordinated client assessments to identify service eligibility and support needs, facilitating appropriate resource allocation.
- Developed individualized service plans with clients and multidisciplinary teams, enhancing tailored support and client engagement.
- Monitored client progress and ensured adherence to service plans.
- Coordinated client assessments to determine eligibility for services and support needs.
Medical Assistant
Bosshardt And Marzek Plastic Surgery Associates
Tavares
11.2023 - 10.2024
- Sanitized, restocked, and organized exam rooms and medical equipment to ensure readiness for patient care.
- Protected patients from infection by setting up and managing sterile operating fields.
- Scrubbed in for surgery to assist the surgeon and anticipate what tools he needed.
- Arranged supplies and instrumentation tailored to individual surgeons' needs, supporting optimal surgical outcomes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Scrubbed in for surgery to assist surgeon by anticipating necessary tools, enhancing surgical workflow.
Bungee Fitness Instructor
Twisted Fitness
Charleroi, PA
06.2023 - 09.2023
- Demonstrated safe and appropriate exercises tailored to clients' diverse fitness levels, enhancing their workout experience.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Maintained clean and organized workout environment to enhance overall fitness experience.
- Built positive relationships with participants through engaging interactions during fitness classes, fostering a supportive community.
Cashier/Customer Service
Wild Tanz
Rostraver Township, PA
01.2019 - 08.2023
- Sanitized tanning beds after each use to ensure customer safety and hygiene
- Coordinated client appointments to optimize service availability
- Processed customer transactions and addressed inquiries to enhance customer satisfaction
- Managed cash register operations to ensure accurate and efficient transaction processing
Sales Associate
Perspire Sauna Studio
Winter Park, FL
04.2022 - 05.2023
- Educated customers on health benefits of infrared saunas, effectively addressing inquiries
- Informed customers of the health benefits of infrared saunas, while answering questions
- Monitored service after sale and implemented quick and effective problem resolutions
- Oversaw post-sale service and resolved issues promptly to ensure customer satisfaction
- Created welcoming atmosphere for existing, new, and potential customers to enhance their experience
Education
Ph.D. - Pharmacy
South College
Knoxville, TN04.2029
Bachelor of Science - Health Sciences
University of Central Florida
Orlando, FL12.2023
Some College (No Degree) -
Duquesne University
Pittsburgh, PAHigh School Diploma -
Belle Vernon Area High School
Belle Vernon, PASkills
- Customer satisfaction
- Communication
- Multitasking
- Active listening
- Travel planning
- Customer service excellence
- Leadership
- Patient care
- Attention to detail
Certification
- Basic Life Support - June 2026
- Immunization Certification - June 2026
Extracurricular
- Duquesne University Cheer Squad - August 2019 to May 2021
- University of Central Florida Cheer Club - August 2021 to May 2023
- Knights of Distinction Honoree at The University of Central Florida
- Participated in a suture workshop through The Association of Physicians Associates Club in December 2023.
Volunteer Work
- Volunteer at AdventHealth Hospital
- Vacation Bible School teacher at First Presbyterian Church
- TKA May Homeless Shelter Volunteer
- Straight Street Homeless Feeding Volunteer
Shadowing Opportunities
- Physician Assistant at Associates of Neurology of Pittsburgh - June 2023 to August 2023
- Primary Care Physician Assistant at Thomas F. Carmen, M.D. & Associates- Spring 2019
Education
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Skills
- Host/hostess experience
- Sales (4 years)
- Medical Terminology (4 years)
- Host/hostess experience
- Sales (4 years)
- Medical Terminology (4 years)
- Host/hostess experience
- Sales (4 years)
- Medical Terminology (4 years)
- Host/hostess experience
- Sales (4 years)
- Medical Terminology (4 years)
- Host/hostess experience
- Sales (4 years)
- Medical Terminology (4 years)
- Host/hostess experience
- Sales (4 years)
- Medical Terminology (4 years)
- Host/hostess experience
- Sales (4 years)
- Medical Terminology (4 years)
- Host/hostess experience
- Sales (4 years)
- Medical Terminology (4 years)
- Host/hostess experience
- Sales (4 years)
- Medical Terminology (4 years)
- Host/hostess experience
- Sales (4 years)
- Medical Terminology (4 years)
Timeline
Travel Advisor
Keys to the Castle
03.2025 - Current
Medical Assistant
Azad Plastic Surgery
03.2025 - Current
Case Manager - Hybrid
Lake County Support and Emergency Recovery
10.2024 - Current
Medical Assistant
Bosshardt And Marzek Plastic Surgery Associates
11.2023 - 10.2024
Bungee Fitness Instructor
Twisted Fitness
06.2023 - 09.2023
Sales Associate
Perspire Sauna Studio
04.2022 - 05.2023
Cashier/Customer Service
Wild Tanz
01.2019 - 08.2023
High School Diploma -
Belle Vernon Area High School
Ph.D. - Pharmacy
South College
Bachelor of Science - Health Sciences
University of Central Florida
Some College (No Degree) -
Duquesne University