TORI CARLSON
Jamestown,NY
Summary
Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Social Welfare Examiner
Chautauqua County DSS
Jamestown, NY
05.2024 - Current
- Improved client satisfaction by conducting thorough assessments of social welfare eligibility and providing timely assistance.
- Enhanced department efficiency with meticulous case management, ensuring accurate records and prompt resolution of issues.
- Collaborated with multidisciplinary teams to develop individualized service plans, addressing the unique needs of each client.
- Ensured compliance with federal, state, and local regulations by staying current on policy updates and implementing changes accordingly.
- Implemented quality control measures for case reviews, maintaining high standards of accuracy and consistency across the department.
High School Mentoring Coordinator
Chautauqua Striders
Jamestown, NY
03.2023 - 06.2023
- Monitored student progress and implemented intervention strategies to support student success.
- Communicated with parents to encourage active parental participation in education.
- Kept school in full compliance with established policies, legal requirements and student safety standards.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
The Summit Center
05.2021 - 06.2022
- Oversaw students on field trips and on playgrounds.
- Mentored individual students struggling with composition, performance and technique concepts
- Advised students on ways to improve academic performance and specific areas in need of improvement
- Helped teachers prepare for lessons and activities by arranging and organizing materials and teaching spaces
- Assisted teachers with grading routine assignments, projects and tests.
Care Coordinator
Gateway-Longview
08.2019 - 06.2021
- Communicated clearly with residents, family members and other caregivers.
- Assisted patients by providing dignified personal care.
- Empowered residents to complete tasks within individual capacity.
- Established positive routines to support mental wellbeing.
Education
Bachelor of Science (B.S - Social Work
The State University of New York
Fredonia, NY05.2018
Skills
- Positive Interactions
- Instructional Practices
- Educational Programs
- Student Performance Data
- Constructive Feedback
- Behavior Modeling
- Supervision and Mentoring
Certification
Completion of the Registered Behavior TechnicianTM (RBT) Training Program.
Timeline
Social Welfare Examiner
Chautauqua County DSS
05.2024 - Current
High School Mentoring Coordinator
Chautauqua Striders
03.2023 - 06.2023
The Summit Center
05.2021 - 06.2022
Care Coordinator
Gateway-Longview
08.2019 - 06.2021
Bachelor of Science (B.S - Social Work
The State University of New York
Completion of the Registered Behavior TechnicianTM (RBT) Training Program.