Tori Karalis
Oregon,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Shift Leader
Glass Nickel Pizza Co
08.2019 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trusted to count money from previous days sales and ensure the money count matches up.
- Answers customer phone calls and assists with whatever they may need.
Nanny
Peppin Karras
09.2019 - 03.2020
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties.
- Organized and cleaned home after activities by picking up toys.
- Played games and worked on puzzles.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Transported children from school and medical appointments.
- Built positive and nurturing environments to support child social and emotional growth.
Nanny
Lina Martin
06.2019 - 09.2019
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running kids to swim lessons.
- Organized and cleaned home after activities by picking up toys and cleaning dishes.
- Engaged with children on age-appropriate level.
- Built positive and nurturing environments to support child social and emotional growth.
Crew Member
Erbert & Gerbert's
05.2018 - 05.2019
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Delivered orders to customers homes and places of business.
Line Worker
Swiss Colony Bakery
06.2017 - 08.2017
- Used equipment properly to avoid workplace hazards or injuries.
- Assembled and installed products on production lines according to established guidelines.
- Inspected and adjusted work performed to meet expectations.
- Assisted quality assurance by inspecting items and removing defective parts.
- Maintained organized work area by cleaning and removing hazards.
Education
No Degree - Hospitality
Madison Area Technical College
Madison, WINo Degree - Hospitality
University of Wisconsin-Stout
Menomonie, WIHigh School Diploma -
Monroe High School
Monroe, WI05.2016
Skills
- Customer Service Management
- Conflict Resolution
- Staff Education and Training
- POS System Operation
- Cash Handling
- Problem-Solving
Timeline
Nanny
Peppin Karras
09.2019 - 03.2020
Shift Leader
Glass Nickel Pizza Co
08.2019 - Current
Nanny
Lina Martin
06.2019 - 09.2019
Crew Member
Erbert & Gerbert's
05.2018 - 05.2019
Line Worker
Swiss Colony Bakery
06.2017 - 08.2017
No Degree - Hospitality
Madison Area Technical College
No Degree - Hospitality
University of Wisconsin-Stout
High School Diploma -
Monroe High School
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