Tori Livingood
Richmond,KY
Summary
Dynamic hospitality professional with a proven track record at First Watch, excelling in customer service and team collaboration. Adept at multitasking in high-pressure environments, ensuring exceptional guest experiences. Recognized for attention to detail and effective time management, consistently enhancing customer satisfaction and operational efficiency.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Host
First Watch
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Server
First Watch
Richmond, KY
04.2022 - 04.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Esthetics
Summit Salon Academy
Lexington, KYPenn Foster Career School Online
Scranton, PA11.2023
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Detail-oriented
- Professional appearance
Certification
Non-surgical Hyaluron acid pen certified
Timeline
Server
First Watch
04.2022 - 04.2025
Host
First Watch
Esthetics
Summit Salon Academy
Penn Foster Career School Online