Tori Miller
Bainbridge,Georgia
Summary
Dedicated CCMA/ Clinic Assistant with experience at Primary Care as a referral specialist, skilled in HIPAA compliance and patient scheduling. Proven ability to enhance patient experiences through compassionate communication and efficient medical records management. Adept at vital signs monitoring and thriving in high-pressure environments, ensuring quality care and support during critical situations.
Overview
1
1
year of professional experience
Work History
Medical Assistant/ Referral Specialist
Primary Care
01.2022 - 01.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Phlebotomist/Medical Assistant
Mainstreet Urgent Care
Bainbridge
10.2021 - 01.2022
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Education
Certificate - Clinic Assistant/ Phlebotomist
Southern Regional Technical
Thomasville Ga07.2020
High School Diploma -
Bainbridge High School
Bainbridge Ga05.2016
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- Electronic medical records
Timeline
Medical Assistant/ Referral Specialist
Primary Care
01.2022 - 01.2023
Phlebotomist/Medical Assistant
Mainstreet Urgent Care
10.2021 - 01.2022
Certificate - Clinic Assistant/ Phlebotomist
Southern Regional Technical
High School Diploma -
Bainbridge High School