Tori Simmons
Hartsville,TN
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, communicating with patients, and multiple simultaneous tasks with excellent time management abilities. Well-organized and professionally equipped with varied experiences in administrative roles; driven to increase overall efficiency of any role anticipated.
Overview
6
6
years of professional experience
Work History
Receptionist
Trousdale County Veterinary Services
05.2020 - Current
- Managed approximately 100 incoming calls, emails, faxes, and transactions per day from customers. Assisted with orienting new clients and securing paperwork completion.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Collected payments, processed transactions, and updated relevant records.
- Sorted, received, and distributed mail correspondence between departments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Pool Lifeguard
Trousdale County 1870 Tennessee
05.2018 - 05.2019
- Managed approximately 20 kids daily while educating them in pool safety.
- Enhanced swimmer safety by vigilantly monitoring pool activities and enforcing rules.
- Reduced response time to emergencies with regular practice of first-aid and CPR procedures.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Assisted in planning and execution of aquatic events, promoting community engagement.
- Collaborated with fellow lifeguards to maintain effective communication and seamless shift transitions.
- Educated pool users on proper swimming techniques, contributing to a safer swimming environment.
- Identified potential risks in pool area, proactively taking action to prevent accidents or injuries.
Education
Associate of Applied Science - Radiologic Technology
Volunteer State Community College
Gallatin, TN05.2024
Skills
- Office Management
- Project Coordination
- Clerical Support
- Scheduling
- Office Administration
- Calendar Management
- Documentation And Reporting
- Telephone skills
- Bookkeeping
- File Management
- Transcription and dictation
- Customer/Client relations
Timeline
Receptionist
Trousdale County Veterinary Services
05.2020 - Current
Pool Lifeguard
Trousdale County 1870 Tennessee
05.2018 - 05.2019
Associate of Applied Science - Radiologic Technology
Volunteer State Community College
Similar Profiles
Isaiah Painter TownsIsaiah Painter Towns
Marching Band Technician at Robert Joines, Trousdale County Marching BandMarching Band Technician at Robert Joines, Trousdale County Marching Band
Michelle McLaughlinMichelle McLaughlin
School Bus Driver at Trousdale County Board Of EducationSchool Bus Driver at Trousdale County Board Of Education
Lauren LeeLauren Lee
Vet Technician/Office Manager at Live Oak County Veterinary ServicesVet Technician/Office Manager at Live Oak County Veterinary Services