Tori Stewart
Muncie,IN
Summary
Dedicated customer service professional skilled in conflict resolution, team collaboration, and time management. Proven ability to enhance customer experiences and train new team members effectively.
Overview
4
4
years of professional experience
Work History
Sandwich Artist
Subway
Muncie, Indiana
03.2025 - 01.2026
- Prepared sandwiches by following customer specifications and menu guidelines.
- Ensured cleanliness of workstations and dining areas, promoting a safe and welcoming environment.
- Guided customers in menu selections, offering personalized recommendations to enrich their dining experience.
- Operated kitchen equipment, including slicers and toasters, adhering to safety protocols.
- Collaborated with team members to ensure efficient service during peak hours.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
Seasonal Sales Sssociate
Kohl's
Muncie, Indiana
11.2024 - 01.2025
- Organized merchandise displays on the sales floor to enhance customer accessibility.
- Provided excellent customer service to enhance the shopping experience.
- Collaborated with team members to achieve daily sales goals and promotions.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment
Trainer
McDonald's
Muncie, Indiana
11.2022 - 10.2024
- Trained new crew members on operational procedures and customer service standards, fostering a knowledgeable team.
- Provided exceptional customer service in fast-paced dining environment.
- Resolved customer complaints promptly, enhancing overall customer satisfaction.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Operated kitchen equipment safely and efficiently during peak hours.
- Collaborated with team members to ensure cleanliness and organization, supporting efficient operations.
Line Server
MCL Restaurant and Bakery
Muncie, Indiana
11.2021 - 03.2022
- Served food to customers in a fast-paced restaurant environment.
- Maintained cleanliness and organization of serving area throughout the shift.
- Assisted customers with menu selection and dietary inquiries effectively.
- Monitored food quality and presentation before serving to guests.
- Managed inventory of serving supplies and reported shortages promptly.
- Educated customers on daily specials available during visits.
Education
Psychology
Indiana State University
Terre Haute, IN05-2029
High School Diploma -
Muncie Central High School
Muncie, IN06-2025
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Computer skills
- Friendly, positive attitude
Timeline
Sandwich Artist
Subway
03.2025 - 01.2026
Seasonal Sales Sssociate
Kohl's
11.2024 - 01.2025
Trainer
McDonald's
11.2022 - 10.2024
Line Server
MCL Restaurant and Bakery
11.2021 - 03.2022
Psychology
Indiana State University
High School Diploma -
Muncie Central High School