Tori Tirado
Lindey’s Lake House
Cleveland,OH
5
years of professional experience
Friendly and customer-focused hospitality professional with 3+ years of experience in fast-paced restaurant environments. Skilled in providing exceptional guest service, handling high-volume shifts, and maintaining a positive attitude under pressure. Passionate about creating enjoyable dining experiences and working collaboratively with a team.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Work History
Server
1 Year 5 Months- Deliver attentive, friendly service in a seasonal, high-traffic waterfront restaurant.
- Accurately take and deliver orders while ensuring guest satisfaction.
- Maintain cleanliness and organization of dining areas.
- Managed section assignments, balanced workload, and supported smooth service during peak dining periods.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
2 Years- Provided excellent customer service in a busy casual dining restaurant.
- Managed multiple tables efficiently during peak hours.
- Assisted with training new staff members on menu knowledge and service procedures.
- Delivered attentive table service, taking accurate orders and coordinating timely kitchen and bar communication.
- Anticipated guest needs, resolved concerns quickly, and maintained consistent hospitality standards throughout shifts.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Crew Member
1 Year- Prepared and decorated cookies according to brand standards.
- Greeted customers, took orders, and handled cash transactions.
- Maintained a clean and organized work area to ensure food safety.
- Frosted and decorated cookies with precision, ensuring consistent presentation across all menu items.
- Restocked ingredients, organized supplies, and kept prep areas ready for efficient service.
- Trained new crew members on bakery procedures, equipment use, and workflow expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma
Skills
Customer service
Communication
Order accuracy
Menu knowledge
Team collaboration
Reliability
Time management
Cash handling
POS system operation
Problem-solving
Conflict resolution
Food safety
Sanitation practices
Strong work ethic
Hospitality service expertise
Safe food handling
Quality control
Food safety practices
Allergy awareness
Personal Information
Title: Server
Email Addresses
toritirado@icloud.com, personal
Timeline
Server
Lindey’s Lake House
05.2025 - CurrentRead More
Server
Red Robin
05.2022 - 05.2024Read More
Crew Member
Crumbl Cookies
05.2021 - 05.2022Read More
Tri C
High School Diploma
Read More