TORIANNA CAMPBELL
St. Paul,MN
Summary
Dynamic Final Document Specialist at Indecomm with expertise in data accuracy and customer service. Proven ability to manage complex document processing and quality control, ensuring timely completion of mortgage and title loans. Proficient in Microsoft Office Suite and skilled in team coordination, enhancing operational efficiency and client satisfaction.
Overview
7
7
years of professional experience
Work History
Final Document Specialist
Indecomm
St. Paul
03.2026 - Current
- Mortgage and title loan document processing detailed oriented with processing title and mortgage loans.
- Doc Genius Database using doc genius software to process title and mortgage loans.
- Trailing document management multitasking and managing title and mortgage loans for different clients.
- Document review and quality control making sure all information is reviewed efficiently.
- Loan file organization accurately organizing all files for all clients.
- Data entry and record accuracy making sure all data is up- to-date for each client.
- Time management and multitasking making sure all documents are received in a timely manner under indecomm’s work policy.
- Microsoft office (Word, Excel, Outlook) using all Microsoft software to manage and organize all documents.
- Customer service and team work professionally communicating through emails and in team meetings.
- Audited in progress (AIP) responsible for finding errors on client’s documents and correcting the errors on the client’s mortgage and title loans.
Warehouse Representative
CVS Health
Mendota Heights
03.2024 - 10.2025
- Fulfilled patient orders within warehouse facility in the pick process protocols of medical supplies fulfillment.
- Matched patient’s medications and medical supplies orders to ensure accuracy prior to packing and shipping.
- Packed patient orders for shipping and patient pick-up according to medical product guidelines.
- Created shipping labels in Cheetah and using EPIC software to print patient’s training tickets for their orders.
- Answered inbound calls from departments in the collaboration of patient order fulfillment.
Certified Medical Assistant
Entira Family Clinics
North St. Paul
02.2021 - 04.2021
- Performed office and medical assistant responsibilities within a clinical environment providing a welcoming and safe environment for patient care.
- Roomed patients to include performing medical procedures such as vitals to coordinate and communicate patient care to nursing and physicians.
- Entered patient data related to personal information and medical procedures performed within EHR system.
- Administered vaccines and other medications per medical guidelines.
- Coordinated with clinic personnel in the collaboration of medical care provided and future needs of the patient.
Certified Medical Assistant
Smiley’s Family Medicine Clinic
Minneapolis
03.2020 - 05.2020
- Conducted virtual visits with patients during COVID to ensure patient care was maintained.
- Greeted and roomed patients under provider’s guidelines safeguarding patient care.
- Sterilized equipment and instruments used for office procedures following medical protocols.
- Collaborated with nursing and other provider staff in communicating and recording patient care.
- Conducted administrative office tasks such as processing medical documentation and answering inbound calls.
Certified Medical Assistant
USMD Primary Care
Denton
09.2019 - 01.2020
- Greeted and roomed patients in a professional manner to foster a welcoming and safe environment.
- Measured and obtained all vital signs under the provider orders to include documentation.
- Collected and tested specimens to include preparing labor orders to be sent out for testing.
- Assisted provider with wellness exams to include order submission for MRI and mammogram tests.
- Performed EKG examination along with conducting spirometry testing per medical guidelines.
- Scanned and faxed patient records into IKS system to be submitted in patient records ensuring HIPAA and OSHA compliancy.
Education
Office and Medical Administrative Professional Career Pathway – Hired -
Minneapolis, MN01.2026
Medical Assistant Certification Program -
The College of Health Care Professions
Fort Worth, TX01.2019
Skills
- Customer service expertise
- Office administration
- Team coordination
- Problem solving and de-escalation
- Appointment scheduling
- Data entry and records management
- Charting and documentation
- Inventory management
- Microsoft Office Suite proficiency
- EHR software experience
- CPR and first aid certification
- HIPAA and OSHA compliance
Timeline
Final Document Specialist
Indecomm
03.2026 - Current
Warehouse Representative
CVS Health
03.2024 - 10.2025
Certified Medical Assistant
Entira Family Clinics
02.2021 - 04.2021
Certified Medical Assistant
Smiley’s Family Medicine Clinic
03.2020 - 05.2020
Certified Medical Assistant
USMD Primary Care
09.2019 - 01.2020
Office and Medical Administrative Professional Career Pathway – Hired -
Medical Assistant Certification Program -
The College of Health Care Professions