Toriano Echols
Stone Mountain,GA
Summary
Proven server with a track record of enhancing guest experiences at high-profile establishments like Stk Steakhouse. Skilled in multitasking and maintaining high cleanliness standards, I excel in high-volume dining settings. My strong work ethic and exceptional customer service have consistently improved satisfaction levels, fostering repeat business and positive reviews.
Overview
7
7
years of professional experience
Work History
Server
Stk Steakhouse
03.2024 - 10.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Server
Le Colonial
07.2022 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Tavern at Phipps
10.2018 - 06.2020
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
California Dreaming Restaurant
06.2017 - 09.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
N/A - Biology
Georgia Perimeter College
Clarkston, GAGED -
Loganville High School
Loganville, GA04.2012
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Professional Appearance
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- Food Running
- High-volume dining
- Sales expertise
- Food safety understanding
- Sales Techniques
- Quality Control
Timeline
Server
Stk Steakhouse
03.2024 - 10.2024
Server
Le Colonial
07.2022 - 08.2023
Server
Tavern at Phipps
10.2018 - 06.2020
Server
California Dreaming Restaurant
06.2017 - 09.2018
N/A - Biology
Georgia Perimeter College
GED -
Loganville High School
Similar Profiles
Rachel GiampaRachel Giampa
Server at The Keg Steakhouse + Bar to STK SteakhouseServer at The Keg Steakhouse + Bar to STK Steakhouse
Tia Williams- Gonzalez GomezTia Williams- Gonzalez Gomez
Server at STK SteakhouseServer at STK Steakhouse
Delila ShamiDelila Shami
Fine Dining Server at STK SteakhouseFine Dining Server at STK Steakhouse