Torie Pixomatis
Waxahachie
Summary
Dynamic server with a proven track record in exceptional customer service and guest engagement. Skilled in problem-solving and team leadership, consistently delivering positive dining experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server - Black Apron
First Watch
Waxahachie, TX
08.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted with menu knowledge and food preparation for guests.
- Coordinated timely order delivery while maintaining cleanliness standards.
- Supported team by managing customer inquiries and resolving issues promptly.
- Participated in training sessions to enhance operational efficiency and service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Olive Garden
Waxahachie, TX
01.2025 - 07.2025
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Improved dining experience by providing prompt, attentive service to guests.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Barista
Shadrachs Coffee
Oxford, MS
07.2023 - 06.2024
- Prepared high-quality espresso drinks and specialty beverages ensuring consistency in taste and presentation.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Assisted in training new baristas on beverage preparation techniques and customer service standards.
- Operated cash register, processed transactions accurately, and managed customer inquiries with professionalism.
Server - Black Apron
First Watch
Oxford, MS
08.2022 - 12.2023
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
High School Diploma -
Waxahachie High School
Waxahachie, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Allergy awareness
- Point of sale (POS) system operations
- Team member support
- Team player
- Multitasking Abilities
- Team leadership
- Problem-solving
Certification
- Food Handlers Certification
- TABC Certified
Timeline
Server - Black Apron
First Watch
08.2025 - Current
Server
Olive Garden
01.2025 - 07.2025
Barista
Shadrachs Coffee
07.2023 - 06.2024
Server - Black Apron
First Watch
08.2022 - 12.2023
High School Diploma -
Waxahachie High School