TORRES MORRIS MCNEAL
Denver,CO
Summary
Dedicated and detail-oriented recent graduate with a Bachelor's degree in Criminal Justice & Criminology, seeking to leverage academic knowledge and internship experience to contribute effectively to a dynamic criminal justice agency. Eager to apply strong analytical, research, and communication skills to support public safety initiatives
Overview
3
3
years of professional experience
Work History
Case Manager
Rocky Mountain Human Services
06.2024 - 01.2025
- Completed 30-40 monthly in-person eligibility and monitoring visits with members
- Completes quarterly monitoring visits with the member and/or designated team member as assigned (virtual or on site depending on client preference)
- Scheduled and completed assigned assessments and service plans with members and care team (if appropriate) in the required timeframe
- Responded to the complex needs of members and represents RMHS in team meetings to determine services and support needed to meet the members needs
- Assisted members and care teams to find service providers and/or necessary resources
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Career Peer Mentor
Metropolitan State University of Denver
01.2024 - 05.2024
- Connected and met with students both individually and in groups to build campus connection
- Conducted weekly outreach to a caseload of 40-50 students via email, phone, and in-person
- Provided information and resources to encourage student & career development
- Tracked meetings, event attendance, and resource utilization with the goal of helping mentees reach program completion
- Promoted C2 Hub and campus-wide through emails, meetings, and invitations to group meetups
Program Ambassador
Metropolitan State University of Denver
10.2022 - 01.2024
- Helped staff Peer Mentoring events and C2Hub Career Lab including the set up/take down, tabling, and outreach
- Analyzed, accessed and reported information using Microsoft Office 365 (Teams, SharePoint, Excel, etc
- Sent weekly emails to students in assigned courses highlighting the upcoming week(s) events
Intern
US Senate, Office of Senator John Hickenlooper
05.2023 - 08.2023
- Attended official Senate and House briefings
- Compiled memos for legislative aides/correspondents and aided the legislative staff with research projects regarding AI, space liability, youth apprenticeship, tribal matters, and food safety
- Answered approximately 10 phone calls daily and managed constituent correspondence, including collecting data regarding constituent opinion
- Organized and recorded constituent opinion in constituent database system (IQ)
- Drafted constituent correspondence on behalf of the Senator and legislative team
Medical Records Coordinator
Optimal Home Care
07.2022 - 09.2022
- Read and responded professionally to emails in a timely and effective manner; sending over 5 emails a day to physicians and other departments
- Monitored all incoming faxes, performs quality inspection and moved document to proper department or personnel; ensured order delivery and provided daily faxes
- Received, inspected and accurately uploaded each physician order in timely manner to assist in scheduling accuracy
Education
Master of Criminal Justice -
University of Colorado Denver
Denver, CO05.2027
Bachelor of Science -
Metropolitan State University of Denver
Denver, CO05.2024
Skills
- Excel
- Microsoft Word
- Powerpoint
- Microsoft Office Suite
- Planning and coordination
- Problem-solving
- Case management and documentation
- Time management
- Active listening
- Organization and multitasking
Board Experience
Assistant Vice President of Membership - Delta Xi Nu Multicultural Sorority, Inc. (January 2025 - Present)
Chapter President - Phi Chapter, Delta Xi Nu Multicultural Sorority, Inc. (March 2022 - May 2024)
Vice President - Multicultural Greek Council, Auraria Campus (January 2024 - May 2025)
Timeline
Case Manager
Rocky Mountain Human Services
06.2024 - 01.2025
Career Peer Mentor
Metropolitan State University of Denver
01.2024 - 05.2024
Intern
US Senate, Office of Senator John Hickenlooper
05.2023 - 08.2023
Program Ambassador
Metropolitan State University of Denver
10.2022 - 01.2024
Medical Records Coordinator
Optimal Home Care
07.2022 - 09.2022
Bachelor of Science -
Metropolitan State University of Denver
Master of Criminal Justice -
University of Colorado Denver
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