Torrie Taylor
Detroit,MI
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
6
6
years of professional experience
Work History
Sales Associate
Dittrich Furs
10.2022 - 03.2025
- Engaged customers through personalized service and product knowledge.
- Assisted in inventory management, ensuring accurate stock levels and organization.
- Processed sales transactions efficiently using point-of-sale systems.
- Developed strong client relationships to enhance customer loyalty and retention.
Sales Supervisor
Art Van Furniture
05.2020 - 09.2020
- Supervised daily sales operations, ensuring high standards of customer service and product knowledge.
- Trained and mentored new sales associates, fostering a collaborative team environment.
- Analyzed sales performance data to identify trends and develop strategic action plans.
- Implemented merchandising strategies to enhance product presentation and drive sales growth.
- Streamlined workflow processes, enhancing productivity in a fast-paced environment.
- Monitored inventory levels, coordinating restocking efforts to maintain supply continuity.
- Oversaw liquidation pricing and managed inventory liability effectively
Call Center Sales Representative
Onstar at Cadillac
11.2018 - 03.2020
- Engaged customers through active listening to identify needs and recommend suitable products.
- Utilized CRM software to track interactions and manage customer relationships effectively.
- Achieved consistent sales targets by leveraging product knowledge and effective communication skills.
- Provided training and support to new team members on sales techniques and system usage.
- Developed persuasive sales scripts that improved call conversion rates significantly.
- Resolved customer inquiries promptly, enhancing overall satisfaction and loyalty.
- Analyzed customer feedback to refine sales strategies and improve service delivery quality.
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Goal oriented
- Relationship building
- Flexible schedule
- Sales expertise
- Meeting deadlines
- Adapt to diverse groups
- Policy and procedure adherence
- Sales trends
Timeline
Sales Associate
Dittrich Furs
10.2022 - 03.2025
Sales Supervisor
Art Van Furniture
05.2020 - 09.2020
Call Center Sales Representative
Onstar at Cadillac
11.2018 - 03.2020