Tory Detimore - McCormick
Ingram,TX
Summary
Dynamic professional with a proven track record in guest engagement and order management, honed at Cafe at the Ridge. Excelled in creating memorable customer experiences, boosting sales through expert product recommendations, and leading team members in high-stress environments. Skilled in safe food handling and cash management, consistently maintaining professional appearance and regulatory compliance. Dependable sales associate successful at providing fast, high-quality customer service to guests in business settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, co-workers and management.
Overview
2
2
years of professional experience
Work History
Server
Cafe at the Ridge
02.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Sales Associate
Joshua Cade Craftsman
01.2023 - 08.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Bartender Shift Manager
Lakenveldr Bar and Grill
06.2023 - 12.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept bar presentable and well-stocked to meet customer needs.
Education
Associate of Arts - Communications
Angelo State University
San Angelo, TX04-2025
Skills
- Order Management
- Guest Engagement
- Safe Food Handling
- Professional Appearance
- Team member support
- Regulatory Compliance
- Order Accuracy
- Cash Handling
- Sales expertise
Timeline
Server
Cafe at the Ridge
02.2024 - Current
Bartender Shift Manager
Lakenveldr Bar and Grill
06.2023 - 12.2023
Sales Associate
Joshua Cade Craftsman
01.2023 - 08.2024
Associate of Arts - Communications
Angelo State University
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