Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tory Green

Tory Green

Virginia Beach,VA

Summary

Proven Sales Consultant with a track record of enhancing customer satisfaction and boosting sales revenue at Mercedes-Benz Of Virginia Beach. Expert in CRM and persuasive communication, adept at strategic planning and lead generation. Demonstrated ability to exceed client expectations and foster lasting relationships, driving a significant increase in sales through effective prospecting and closing techniques.

Overview

15
15
years of professional experience

Work History

Sales Consultant

Mercedes-Benz Of Virginia Beach
03.2010 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Responded to telephone and in-person requests for information.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Stayed knowledgeable on latest Mercedes-Benz innovations and technological advancements through continuous training.

In-Room Dining Server

The Westin Hotels
01.2009 - 02.2010
  • Ensured proper handling and storage of food items by adhering to established guidelines for food safety.
  • Collaborated with kitchen staff to ensure prompt preparation and delivery of food items.
  • Addressed any guest complaints promptly, resolving issues professionally and courteously.
  • Efficiently managed multiple orders simultaneously while maintaining excellent service levels and accuracy.
  • Enhanced guest satisfaction by delivering timely and accurate in-room dining orders.

Education

Associate of Applied Science - Business Management

Virginia Wesleyan College
Norfolk, VA
03.2009

Skills

    Time Management

    Customer Relationship Management

    CRM proficiency

    Product and service knowledge

    Objection handling

    Persuasive Communication

    Prospecting skills

    Closing Techniques

    Strategic Planning

    Consultative Sales

    Community Networking

    Online Marketing

    Lead Generation

Accomplishments

    Sales Person of the Year for 5 consecutive years.

Timeline

Sales Consultant

Mercedes-Benz Of Virginia Beach
03.2010 - Current

In-Room Dining Server

The Westin Hotels
01.2009 - 02.2010

Associate of Applied Science - Business Management

Virginia Wesleyan College

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Tory Green