Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tosha Settles

McDonough,GA

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed as an Assistant Manager at Fulton County Schools. Proven ability to enhance operational efficiency and guest engagement while managing cash handling with accuracy. Recognized for fostering positive team environments and achieving service excellence in fast-paced settings.


Overview

8
8
years of professional experience

Work History

Server

Daiquiri Factory
05.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Assistant Manager

Fulton County Schools
06.2024 - 09.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Community Organizer

Apartment Life
09.2021 - 05.2025
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Managed vendor relationships to secure best quality of services and products for organizational needs.
  • Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.

Warehouse Worker

UPS
01.2018 - 01.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Education

Associate of Applied Science - Marketing Management

Atlanta Technical College
Atlanta, GA
06-2018

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Server

Daiquiri Factory
05.2025 - Current

Assistant Manager

Fulton County Schools
06.2024 - 09.2025

Community Organizer

Apartment Life
09.2021 - 05.2025

Warehouse Worker

UPS
01.2018 - 01.2020

Associate of Applied Science - Marketing Management

Atlanta Technical College

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