Summary
Overview
Work History
Education
Skills
Timeline
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Tova Nicholson

East Setauket

Summary

Dynamic Office Manager at Michael J. Berger and Co. CPA's, skilled in boosting productivity through streamlined document management and impactful communication.

Overview

18
18
years of professional experience

Work History

Office Manager

Michael J. Berger and Co. CPA's
Ronkonkoma
09.2017 - Current
  • Managed daily operations and administrative tasks, ensuring seamless functionality for CPA firm.
  • Coordinated client meetings, maintaining professional client communication and relationship building.
  • Implemented efficient filing systems, organizing client documents and records systematically.
  • Trained new staff on office procedures and company policies, fostering a cohesive team environment.
  • Scheduled accountants' and managers' appointments, meticulously maintaining calendars.
  • Assisted in preparing financial documents for audits and client reviews accurately.
  • Developed office protocols to enhance workflow and boost productivity significantly.
  • Answered calls, emails, routed mail, coordinated courier services, and resolved inquiries promptly.

Senior Project Manager (freelance)

Cline Davis & Mann
07.2010 - 06.2011
  • Managed creative and production teams on all brands
  • Was responsible for schedules and scopes of work for all new projects in 2010
  • Worked with third party email vendors for Pfizer specific email blasts
  • Worked with SAMS, Pfizer development team, to make site updates and builds
  • Collaborated with CDM on PC Tablet updates for Pharmaceutical reps
  • Responsible for the relationship with CDM London for Tablet PC projects
  • Worked with Novartis internal IT team for build of new FocalinXR website
  • Managed the Lucentis Direct site rebuild
  • Responsible for rich media banner campaign for Aciphex.com

Manager, Project Manager (freelance)

Publicis Modem
02.2010 - 06.2010
  • Was responsible for the budget and scope of works for General Mills Big G brands
  • Managed the creative and technology teams on website build and banner creations
  • Worked closely with marketing, media and measurement teams to track sites and banners appropriately
  • Assisted with video production and content moderation for new Cheerios website (www.cheerios.com/love)
  • Worked closely with General Mills internal technology team (GMIT) for all site launches and updates

Senior Project Manager

Createthe Group
11.2007 - 09.2009
  • Was responsible for day-to-day interaction and communication with developers and creative team to ensure projects met specific timelines, budgets and resourcing
  • Managed the build of the global ecommerce site for dunhill.com with payment gateways in US, UK, Europe, Japan and Asia
  • Content managed all imagery and languages (English, Japanese, Traditional and Simplified Chinese) for dunhill.com
  • Managed the personal shopper ecommerce build of ports1961.com
  • Trained and assisted ports1961 clients in China with daily support of the CMS (Content Management System)
  • Worked closely with Gucci Group for the ecommerce launch of stellamccartney.com
  • Re-branded the Topman website and helped manage the build of 3 flash modules
  • Assisted in communication with Neiman Marcus on all daily updates to davidyurman.com
  • Helped manage monthly photo shoots for davidyurman.com web product imagery
  • Managed the global ecommerce site for La Perla
  • Worked closely with La Perla team in Italy to create ecommerce site in English US, English UK, Spanish, Italian, German and French as well as payment gateways in US and Europe with the ability to expand to Asia
  • Worked with LVMH and Another magazine editors to update daily content on eluxury.com
  • Helped with the re-branding of the eluxury brand
  • Managed email campaigns, from concepting to deployment, across all clients
  • Helped manage production team resource deliverables

Education

Bachelor of Science Degree - Advertising, Psychology

Boston University School of Communications
Boston, MA
05.2002

Concentration - Advertising, Fashion

American Intercontinental University (AIU)
London, England
09.2001

Skills

  • Microsoft Office
  • Office administration
  • Document management
  • Calendar management
  • Project coordination
  • Time management
  • Effective communication
  • Attention to detail
  • Conflict resolution
  • Adaptability
  • Relationship building
  • Project management

Timeline

Office Manager

Michael J. Berger and Co. CPA's
09.2017 - Current

Senior Project Manager (freelance)

Cline Davis & Mann
07.2010 - 06.2011

Manager, Project Manager (freelance)

Publicis Modem
02.2010 - 06.2010

Senior Project Manager

Createthe Group
11.2007 - 09.2009

Bachelor of Science Degree - Advertising, Psychology

Boston University School of Communications

Concentration - Advertising, Fashion

American Intercontinental University (AIU)
Tova Nicholson