Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Towanna Williams

Crandall,Texas

Summary

Successful and seasoned Licensed Insurance Agent with expertise in providing wide range of high-quality insurance solutions. Possesses deep knowledge of insurance industry with extensive experience assessing customer risk and providing tailored solutions to meet needs. Adept at building trust with clients, providing guidance and financial advice, and delivering outstanding service.

Overview

17
17
years of professional experience

Work History

Licensed Insurance Agent

Liberty Mutual
03.2019 - Current
  • Enhanced agency reputation through consistent provision of accurate, timely, and knowledgeable advice on insurance policies and regulations.
  • Streamlined the claims process for clients, ensuring prompt resolution and payment of claims.
  • Increased client satisfaction by providing personalized insurance consultations and recommendations.
  • Implemented new sales strategies for expanding the customer base and maximizing revenue.
  • Educates customers on policy features, benefits, and options, allowing them to make informed decisions about their coverage.
  • Built long-lasting relationships with clients through excellent communication and attentive service.

Licensed Insurance Agent

GEICO
06.2007 - 03.2019
  • Increased policy sales by conducting thorough needs assessments and presenting suitable coverage options.
  • Built long-lasting relationships with clients through excellent communication and attentive service.
  • Increased client satisfaction by providing personalized insurance consultations and recommendations.
  • Implemented new sales strategies for expanding the customer base and maximizing revenue.
  • Stayed up-to-date on industry trends, ensuring accurate information was provided to clients at all times.
  • Educated customers on policy features, benefits, and options, allowing them to make informed decisions about their coverage.

Education

Bachelor of Arts - Psychology

Grand Canyon University
Phoenix, AZ

High School Diploma -

Skyline High School
Dallas, TX
05.2000

Skills

  • Team Training and Development
  • New Agent Training
  • Insurance Sales Expertise
  • Insurance Product Expertise
  • Product Knowledge
  • Data Collection
  • Call Management
  • Information Security
  • Complaint Resolution

Accomplishments

I was awarded fully paid company trips as a tribute to my success. I received multiple recognitions for being top earner during my sales career.

Timeline

Licensed Insurance Agent

Liberty Mutual
03.2019 - Current

Licensed Insurance Agent

GEICO
06.2007 - 03.2019

Bachelor of Arts - Psychology

Grand Canyon University

High School Diploma -

Skyline High School

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Towanna Williams