Timothy Procini
Phoenix,AZ
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
15
15
years of professional experience
Work History
Server
Restaurant Concepts And Evolutions
10.2017 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
The Old Spaghetti Factory
07.2015 - 09.2017
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Increased sales significantly by upselling higher-end products to customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Regional Sales Manager
E-Z Detailer
03.2009 - 05.2015
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Established clear performance metrics for monitoring individual team member progress, fostering accountability towards achieving shared goals as a cohesive unit.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
Education
GED -
Seminole County College
Sanford, FL06.2004
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Upselling
Timeline
Server
Restaurant Concepts And Evolutions
10.2017 - 10.2023
Server
The Old Spaghetti Factory
07.2015 - 09.2017
Regional Sales Manager
E-Z Detailer
03.2009 - 05.2015
GED -
Seminole County College
Similar Profiles
Kimberly DuffKimberly Duff
Training General Manager & Company HR Liaison at Quality Restaurant ConceptsTraining General Manager & Company HR Liaison at Quality Restaurant Concepts
Margot DiasabeygunawardenaMargot Diasabeygunawardena
Fine Dining Server and Bartender at Fox Restaurant Concepts (Doughbird)Fine Dining Server and Bartender at Fox Restaurant Concepts (Doughbird)
Mark PenaMark Pena
Executive Chef at Flower Child-Fox Restaurant ConceptsExecutive Chef at Flower Child-Fox Restaurant Concepts
Roman TreppaRoman Treppa
Owner/Operator at Roman Treppa ProductionsOwner/Operator at Roman Treppa Productions
Richard HiralezRichard Hiralez
Powder Coater at Desert Coating SolutionsPowder Coater at Desert Coating Solutions