Trace Roa
Nappanee,IN
Summary
Reliable worker with some background in providing efficient ground support services at airports. Strengths are in customer service, problem solving, time management, among many other things.
Overview
4
4
years of professional experience
Work History
Sales Associate
Ace Hardware
Nappanee, IN
01.2022 - 05.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
Ice Cream Server
Rocket Science Ice Cream
Nappanee, IN
06.2020 - 01.2022
- Greeted customers and provided menu information.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Prepared orders for customers by scooping ice cream into dishes or cones.
- Operated cash register to collect payments from customers.
Education
High School Diploma -
NorthWood High School
Nappanee05-2024
Skills
- Problem-Solving
- Guest Relations
- Verbal/written communication
- Reliable and punctual
- Client Service
- Store Opening and Closing
Affiliations
- Skiing
- Flying
- Working out
Accomplishments
- Earned a defensive MVP award senior year in soccer.
Timeline
Sales Associate
Ace Hardware
01.2022 - 05.2024
Ice Cream Server
Rocket Science Ice Cream
06.2020 - 01.2022
High School Diploma -
NorthWood High School
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