Tracey Barnes
Tuscalooosa,AL
Summary
Proven Insurance Sales Agent with a track record of exceeding sales targets at Direct Auto Insurance. Skilled in policy analysis and cold-calling, I excel in building client relationships and offering tailored insurance solutions. My strong negotiation abilities and customer follow-up skills have significantly expanded client bases, demonstrating exceptional team training and development capabilities.
Knowledgeable with solid background in insurance sales, excelling in client relationship management and policy customization. Successfully increased client retention and drove new business growth through personalized insurance solutions. Demonstrated expertise in risk assessment and negotiation.
Overview
33
33
years of professional experience
Work History
Insurance Sales Agent
Direct Auto Insurance
07.2019 - Current
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Generated quotes and proposals for clients to match individual needs.
- Enhanced sales pipeline by targeting potential customers in various markets and utilizing effective marketing strategies.
- Conducted detailed needs assessments for prospective clients, ensuring comprehensive understanding of their insurance requirements.
- Expanded client base by generating referrals from satisfied customers and networking within the community.
Sales Associate
Lane Bryant
03.2019 - 12.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Warehouse Lead Person
Publix Super Markets Inc
04.1992 - 02.2019
- Enhanced team productivity with regular training sessions on safety protocols, equipment usage, and inventory management techniques.
- Facilitated smooth daily operations through effective scheduling, delegation of tasks, and monitoring of employee performance.
- Developed contingency plans for unexpected events such as equipment breakdowns or staffing shortages, minimizing downtime and disruptions to workflow.
- Streamlined communication channels between warehouse personnel and office staff for better transparency in daily operations.
- Implemented lean principles within the warehouse environment to reduce waste and increase operational efficiency.
- Reduced order processing time by optimizing picking and packing procedures for faster shipment preparation.
- Monitored performance and safety practices of 125-person warehouse staff.
Sales Associate
Avenue Stores
06.2017 - 12.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Associate of Arts - Elementary Education
Polk State College
Winter Haven, FLHigh School Diploma -
Lakeland Senior High School
Lakeland, FL06-1989
Skills
- Insurance sales
- Strong negotiation
- Cold-calling
- Policy analysis
- Team training and development
- New policy quotations
- Customer follow-up
- Auto insurance
Timeline
Insurance Sales Agent
Direct Auto Insurance
07.2019 - Current
Sales Associate
Lane Bryant
03.2019 - 12.2022
Sales Associate
Avenue Stores
06.2017 - 12.2018
Warehouse Lead Person
Publix Super Markets Inc
04.1992 - 02.2019
Associate of Arts - Elementary Education
Polk State College
High School Diploma -
Lakeland Senior High School
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