Tracey Campbell
1007 Hartley Beach Huron,Ohio
Summary
Over 25 years’ experience in health care. Proven abilities to organize, develop, and implement large-scale projects related to accreditation compliance, program development, contract management, quality improvement, and professional development. Consistently promoted throughout career.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Operations Director
Firelands Regional Medical Center
Sandusky, OH
08.2020 - Current
- Business operations including profit and loss accountability for $12 million annual budget.
- Administrative responsibilities for 34- bed inpatient psychiatric unit include policy and procedure development, admission processes, discharge processes, and networking with referral sources.
- Achievement of HEDIS measures.
- Strategic planning re: financial, workforce, and quality initiatives.
- Identification and implementation of recruitment, retention, and oversight of 200+ FTEs.
- Application of lean six sigma strategies to manage and enhance productivity.
- Grant writing and implementation of grant-funded services.
- Direct oversight of quality improvement program.
- Experience with EHR implementation and migration between systems, form and report building and user training.
- Development of strategic partnerships.
- Contract negotiation, pricing structures, and delivery schedules.
- Collaboration with C-Suite executives to develop and execute strategic business plans.
- Identification and implementation of strategies to reduce costs.
Clinical Director
Firelands Regional Medical Center
Sandusky, OH
12.2002 - 07.2020
- Clinical oversight of ten offices in seven-county region.
- Responsibility for state and national licenses/accreditations.
- Developed and implemented evidence-based programs.
- Established Quality Improvement Program measures.
- Developed clinical documentation processes to promote quality and efficiency.
- Created orientation, education, and competency standards.
- Actively participated in development and implementation of electronic health record.
- Public speaking.
- Designed and implemented employee training re: clinical practices, legal and ethical issues, documentation standards, safety, etc. for workforce of 200+ FTEs.
- Inter-system networking.
- Created electronic forms within electronic health record.
Case Management Coordinator
Firelands Regional Medical Center
Fremont, OH
12.2001 - 12.2002
- Provided individual and group supervision to case management staff.
- Monitored and reinforced staff compliance with productivity, policy and procedure standards.
- Hired, trained, and oriented new staff.
- Provided direct services as needed.
- Developed programming to meet needs of persons with severe and persistent mental illness.
Adolescent Partial Hospitalization Program Therapist
Firelands Regional Medical Center
Sandusky, OH
08.2000 - 12.2001
- Diagnostic assessment, individual and group counseling, and crisis intervention for adolescents.
- Program development.
- Collaboration with school system and other community stakeholders.
Lead Case Manager
Firelands Regional Medical Center
Sandusky, OH
11.1997 - 08.2000
- Helped patients receive appropriate, high-quality care.
- Developed and implemented individualized treatment plans in collaboration with treatment team and applicable parties.
- Linked clients with social services.
- Assisted clients in developing daily living skills necessary to promote recovery and independent living.
Social Service Intervention Specialist
Erie County Department Of Jobs & Family Services
Sandusky, OH
06.1996 - 11.1997
Case Manager
Firelands Regional Medical Center
Sandusky, OH
10.1993 - 05.1996
Education
Master of Education - Community Counseling
University of Toledo
Toledo, OH05.2000
Bachelor of Arts - Psychology
Bowling Green State University
Bowling Green, OH1993
Skills
- Program Optimization/Productivity Enhancements
- Policy Development and Enforcement
- Strategic Planning
- Problem Anticipation and Resolution
- Performance Monitoring and Evaluation
- Six Sigma Methodologies
- P&L Responsibility
- Process and Performance Improvement
- Human Resources/Recruitment & Retention
- Contract Procurement and Management
- Utilization Review
- Crisis Management
Certification
- LCPC - Licensed Clinical Professional Counselor
- Lean Six Sigma, Bowling Green State University, 2008
Timeline
Operations Director
Firelands Regional Medical Center
08.2020 - Current
Clinical Director
Firelands Regional Medical Center
12.2002 - 07.2020
Case Management Coordinator
Firelands Regional Medical Center
12.2001 - 12.2002
Adolescent Partial Hospitalization Program Therapist
Firelands Regional Medical Center
08.2000 - 12.2001
Lead Case Manager
Firelands Regional Medical Center
11.1997 - 08.2000
Social Service Intervention Specialist
Erie County Department Of Jobs & Family Services
06.1996 - 11.1997
Case Manager
Firelands Regional Medical Center
10.1993 - 05.1996
Master of Education - Community Counseling
University of Toledo
Bachelor of Arts - Psychology
Bowling Green State University
- LCPC - Licensed Clinical Professional Counselor
- Lean Six Sigma, Bowling Green State University, 2008
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