Tracey Owen
Willoughby
Summary
Dynamic sales professional with a strong background in account management and sales strategy development. Known for utilizing CRM tools to optimize customer interactions and resolve inquiries, consistently exceeding sales targets and contributing to team success.
Overview
5
5
years of professional experience
Work History
Inside Sales Representative
Rexel Electrical Supply
Solon
05.2025 - Current
- Managing customer accounts and inquiries effectively.
- Collaborating with team members to enhance sales strategies and processes.
- Utilizing CRM software to track customer interactions and sales activities.
- Providing customers with product information, pricing, and availability.
Inside Technical Sales Representative
Midwest Precision/Comptrol
Eastlake
10.2024 - 04.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Ran weekly sales meetings and supplied all sales records to multiple team members and managers.
Licensed Health Insurance Agent
Assurance Health Care Financial Services
Seattle
08.2020 - 07.2024
- Assisted clients in selecting appropriate health insurance plans.
- Fully Remote Position
- Provided ongoing support during enrollment periods and policy renewals.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Maintained accurate records of all customer interactions and transactions.
- Routinely on the leaderboard for sales. Broke and maintained two sales records.
- High Volume Calls
Education
High School Diploma -
Lumen Cordium HS
Bedford, OHSkills
- Customer relationship management
- CRM software
- Sales strategy development
- Account management
- Product knowledge
- Market research
- Problem Solving/Customer Retention
- Clear and articulate phone manner
- Attention to detail
- Proven Remote Worker
- Competitive, Successful Sales History
Timeline
Inside Sales Representative
Rexel Electrical Supply
05.2025 - Current
Inside Technical Sales Representative
Midwest Precision/Comptrol
10.2024 - 04.2025
Licensed Health Insurance Agent
Assurance Health Care Financial Services
08.2020 - 07.2024
High School Diploma -
Lumen Cordium HS