Traci Matthews
Rockford,IL
Summary
Detail-oriented deli clerk with strong food safety and customer service skills. Proven ability to ensure order accuracy and maintain high standards in food preparation. Meticulous deli clerk recognized for maintaining cleanliness and compliance with food safety standards. Expertise in food preparation and customer service, ensuring satisfaction through accurate order fulfillment and attention to detail. Dedicated professional with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Overview
29
29
years of professional experience
Work History
Deli Clerk
Walmart
Rockford, Illinois
05.2023 - 02.2024
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Sliced meats and cheeses and weighed deli items for customers.
Waitress
Dennys Restaurant
Killeen, Texas
07.2001 - 11.2021
- Greeted customers, answered questions, and recommended specials to increase profits.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Managed multiple tables while maintaining a positive attitude under pressure.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Pizza Maker
Pizza Hut
Loves Park, Illinois
04.2000 - 04.2021
- Prepared pizza dough using proprietary recipes and techniques, maintaining consistency and quality.
- Topped pizzas precisely according to customer specifications, ensuring satisfaction with every order.
- Handled customer orders promptly, verifying accuracy to enhance service efficiency.
- Maintained compliance with food safety standards during all food handling and service activities.
Deli Clerk
Schnucks
Loves Park, Illinois
08.2015 - 06.2019
- Prepared deli products by slicing meats and cheeses to customer specifications.
- Maintained cleanliness and organization of the deli counter and storage areas.
- Assisted customers in selecting products, providing knowledgeable recommendations.
Shift Supervisor
Popeyes Chicken
Loves Park, Illinois
11.2004 - 05.2006
- Supervised team members during busy service periods to ensure efficient operations.
- Trained new employees on food safety and customer service standards.
- Managed inventory levels and placed orders for necessary supplies.
Waitress
Jessica's Restaurant
Roscoe, Illinois
01.2003 - 01.2005
- Provided friendly service to guests in a fast-paced dining environment.
- Took customer orders accurately and efficiently using point-of-sale system.
- Delivered food and beverages promptly to ensure guest satisfaction.
waitress
Jessica's Restaurant
Roscoe, Illinois
05.2000 - 06.2001
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed orders accurately using the restaurant's POS system.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Cook
Denny's Restaurants Franchise Association
Cedar Rapids, Iowa
04.1999 - 04.2000
- Trained new kitchen staff on food preparation techniques and safety protocols.
- Assisted in creating daily specials to enhance the menu offerings at the bar.
- Monitored inventory levels and assisted in ordering supplies.
Cook
Legends Sports Bar And Grill
Machesney Park, Illinois
08.1997 - 02.1999
- Prepared diverse menu items following established recipes and presentation standards.
- Collaborated with servers to ensure timely food delivery and customer satisfaction.
- Maintained cleanliness and organization of kitchen workstations and equipment.
Cook
Diamond Daves
Machesney Park, Illinois
04.1996 - 03.1998
- Maintained cleanliness and organization of kitchen areas to ensure food safety compliance.
- Prepared diverse menu items following standardized recipes and presentation guidelines.
- Prepared a variety of dishes following standardized recipes and safety guidelines.
- Maintained cleanliness and organization in the kitchen and food prep areas.
- Operated cooking equipment, including grills, fryers, and ovens efficiently.
Crew Member
Beef a roo
Loves Park, Illinois
06.1995 - 07.1995
- Prepared and assembled food orders efficiently and accurately during peak hours.
- Provided excellent customer service in a fast-paced dining environment.
- Prepared food items according to safety and quality standards.
- Maintained cleanliness and organization of workstations during shifts.
Education
GED -
Rock Valley College
Rockford, IL04-2001
Skills
- Food safety
- Customer service
- Inventory management
- Food preparation
- Cash handling
- Team collaboration
- Time management
- Order accuracy
- Attention to detail
Timeline
Deli Clerk
Walmart
05.2023 - 02.2024
Deli Clerk
Schnucks
08.2015 - 06.2019
Shift Supervisor
Popeyes Chicken
11.2004 - 05.2006
Waitress
Jessica's Restaurant
01.2003 - 01.2005
Waitress
Dennys Restaurant
07.2001 - 11.2021
waitress
Jessica's Restaurant
05.2000 - 06.2001
Pizza Maker
Pizza Hut
04.2000 - 04.2021
Cook
Denny's Restaurants Franchise Association
04.1999 - 04.2000
Cook
Legends Sports Bar And Grill
08.1997 - 02.1999
Cook
Diamond Daves
04.1996 - 03.1998
Crew Member
Beef a roo
06.1995 - 07.1995
GED -
Rock Valley College