Traci Nelson
Waterford,CT
Summary
Focused Paramedic with 30 years of ems experience. Driven to deliver excellent medical care and create strong patient rapport in challenging situations. Motivated and driven worker with proven history of compassionate care.
Dedicated 911 Dispatcher offering 5 years of related experience. Familiar with managing emotions and staying clear-headed under pressure. Extensive training as Paramedic and E911 Dispatcher.
Effective at improving team productivity and policies to keep the facility operating at a sustainable and profitable level. Well-versed in motivating and retaining employees, building relationships with residents and families and achieving the requirements for continued accreditation.
Organized and motivated employee eager to apply time management and organizational skills in various environments.
Overview
1
1
Certification
32
32
years of professional experience
Work History
911 Telecommunicator
Valley Shore Emergency Communications
Westbrook, CT
08.2017 - Current
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Carried out day-day-day duties accurately and efficiently.
Paramedic
Middlesex Hospital
Middletown, CT
05.2015 - 02.2019
- Triaged injuries by communicating with patients, bystanders and family members, and identified appropriate medical facility for transport.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Prioritized tasks to provide effective care for over patients.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
Paramedic/Paramedic Field Instructor/Supervisor of Operations
American Medical Response
New Haven, CT
01.1995 - 01.2017
- Triaged injuries by communicating with patients, bystanders and family members, and identified appropriate medical facility for transport.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Prioritized tasks to provide effective care for over patients.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Education
Certificate - Paramedic
Capitol Community Technical College
Hartford, CT10.1994
Certificate - CAD Operator
Technical Careers Institute
Windsor Locks, CT06.1986
Skills
- Basic life support understanding
- Advanced Lifesaving Procedures
- Emergency Treatment Procedures
- Computer-aided dispatching and data entry
- Employee Work Scheduling
- Employee Supervision
- Time Management
- Critical Thinking
- Self-Motivated
- Interpersonal Communication
- Dependable and Responsible
- Reporting and Documentation
- EMS Dispatch
- Emergency Medical Instruction
Certification
- EMD - Emergency Medical Dispatch
- Licensed CT Paramedic - 29years
- PST - Public Safety Telecommunicator (CT)
- FSD-Fire Service Dispatch
- CPR
- ACLS
- PALS
Timeline
911 Telecommunicator
Valley Shore Emergency Communications
08.2017 - Current
Paramedic
Middlesex Hospital
05.2015 - 02.2019
Paramedic/Paramedic Field Instructor/Supervisor of Operations
American Medical Response
01.1995 - 01.2017
Certificate - CAD Operator
Technical Careers Institute
Certificate - Paramedic
Capitol Community Technical College