Traci Utz
Kingman,AZ
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
23
23
years of professional experience
Work History
Front Desk Receptionist
Days Inn By Wyndham
Kingman, Arizona
11.2024 - 04.2025
Housekeeper
Days Inn By Wyndham
Kingman, Arizona
02.2023 - 11.2024
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Changed bed linens and towels, tidied up rooms.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Maintained and organized cleaning supplies stock.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Groundskeeper
State of Az
Good Year , Arizona
05.2020 - 05.2022
- Watered lawns, plants, or trees, using sprinkler systems or watering cans as part of overall maintenance plan.
- Assisted with the setup and breakdown of outdoor events, ensuring grounds were prepared and restored.
- Managed waste and composting programs to support sustainability efforts.
Tramdriver
State of Az
Goodyear , Arizona
05.2018 - 05.2020
- Inspected brake systems regularly for proper functioning.
- Performed daily pre-trip inspections of light rail vehicles to ensure safety and compliance with regulations.
- Monitored track conditions along assigned routes for potential hazards.
Housekeeper/Care Taker Private Residences
Self
Kingman, Arizona
01.2002 - 11.2017
- Wash dishes, clean kitchen, windows, walls
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Run errands, such as taking laundry to the cleaners, buy groceries .
- Transport to medical appointments.
Education
GED -
State of Az
Goodyear, AZ12-2022
Skills
- Customer service
- Front desk operations
- Time management
- Communication skills
- Problem solving
- Attention to detail
- Organizational skills
- Customer satisfaction
- Team collaboration
- Customer assistance and interaction
Timeline
Front Desk Receptionist
Days Inn By Wyndham
11.2024 - 04.2025
Housekeeper
Days Inn By Wyndham
02.2023 - 11.2024
Groundskeeper
State of Az
05.2020 - 05.2022
Tramdriver
State of Az
05.2018 - 05.2020
Housekeeper/Care Taker Private Residences
Self
01.2002 - 11.2017
GED -
State of Az