Tracie Dammann
Mortgage Loan Originator
Palmetto,FL
Summary
Licensed Mortgage Loan Originator and results-driven sales professional with a proven history of converting leads and exceeding performance goals in fast-paced environments. Skilled in consultative selling, borrower education, and relationship building. Competitive, self-motivated, and motivated by performance-based compensation. Committed to delivering excellent borrower experiences while driving loan production
Overview
30
30
years of professional experience
1
1
Certificate
Work History
Mortgage Loan Originator
Blue Skye Lending
Lakewood Ranch, FL
10.2022 - Current
- Guided clients through mortgage application processes, ensuring compliance with regulations and industry standards.
- Developed tailored loan solutions based on individual client needs, enhancing customer satisfaction and retention.
- Cultivated relationships with real estate agents and industry partners to generate referrals and expand client base.
Retail Store Operations Manager/Certified Pharmacy Technician
Walgreens
Sarasota, Florida
11.2006 - Current
- Strategically expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals resulting in increased sales and profitability year over year.
- District Community Service lead for Walgreens "Red Nose" Program and "Light the Night" Cancer support program
- Drove revenue through consultative sales and product recommendations
- Managed KPIs and improved district ranking from 80th to top 10 among 300 stores
- Led high-volume customer environments while maintaining sales focus
- Earned multiple promotions in quick succession based on performance
- Directed product strategy initiatives across 47 stores
Waitress/Bartender
Multiple Employers
Northeast, Maryland
01.2000 - 08.2006
- Client Server specializing in business and social events while pursuing bachelor's degree at Wilmington University
FRAUD INVESTIGATIONS - PROCESS SPECIALIST
First USA Bank
Wilmington, Delaware
01.1999 - 08.2002
- Risk Management focused efforts on loss prevention strategies and investigations to include potential fraud rings related to credit card products
- Top Representative 11/12 months per year - highest fraud detection and prevention rate
- Strengthened decision-making and risk evaluation skills relevant to lending
Credit Authorizations Specialist
MBNA Bank
Wilmington , Delaware
09.1995 - 06.1998
- Evaluated customer credit portfolios to determine credit usage and ability to repay
- Conducted high-volume financial customer interactions
- Built foundation in credit and lending evaluation
Education
Bachelor of Science - Business
Wilmington University
08.2005
Skills
- Meeting and Exceeding sales quotas in high paced environment
- Business and Customer Relationship Management
- Residential mortgage lending regulations
- Negotiation tactics
- Prospecting and telemarketing
- Problem-solving
- Sales expertise
- Goals and performance
Certification
- NMLS #2361090
- CPhT - Certified Pharmacy Technician
- Registered Pharmacy Technician - Florida Board of Pharmacy
- Certified Food Manager
Timeline
Mortgage Loan Originator
Blue Skye Lending
10.2022 - Current
Retail Store Operations Manager/Certified Pharmacy Technician
Walgreens
11.2006 - Current
Waitress/Bartender
Multiple Employers
01.2000 - 08.2006
FRAUD INVESTIGATIONS - PROCESS SPECIALIST
First USA Bank
01.1999 - 08.2002
Credit Authorizations Specialist
MBNA Bank
09.1995 - 06.1998
Bachelor of Science - Business
Wilmington University
Accomplishments
- District Sales lead over 47 stores for Cosmetics Department - developed product strategies and evaluated KPIs resulting in District rank increasing from 80th to top 10 for over 20 weeks out of 300 stores in Southeast Region
- Co-lead of South Florida Regional National Pharmacy Certification Training Program for Walgreens pharmacy technicians
- Quick promotion track record based on leadership skills and performance- promoted to Store Operations Manager within 1st year, selected to lead opening of new store in 2nd year, promoted to 24-hour Tier 4 volume within 5 years