Summary
Overview
Work History
Education
Skills
Timeline
Generic

TRACIE POOLE SMITH

Dawsonville,GA

Summary

Experienced Implementation Architect with a passion for delivering tailored, high impact technology solutions in fast-paced environments, seeking to contribute to Reed & Mackay's commitment to exceptional corporate travel experiences. Adept at bridging business needs with scalable technical architecture, I aim to drive seamless system integrations, enhance client onboarding and support global growth through strategic and innovative implementations.

Overview

34
34
years of professional experience

Work History

Property Manager

Woodruff Property Management Company and Range Water Real Estate
Columbus, USA
01.2014 - Current
  • Managed the day-to-day operations of 200+ units along with supervising a staff of 5 employees.
  • Hold bottom-line responsibility for end-to-end property management functions, including tenant relations, facility maintenance, and oversight of contracted services.
  • Maintain proactive focus on sustaining full occupancy levels.
  • Coordinate hiring, training, and ongoing professional development of property staff.
  • Develop reports, administer budgets, and ensure operational compliance with company and federal standards.
  • Guide property improvement projects, partnering with contractors and building owners.
  • Under my supervision property physical occupancy increased 15%.

Implementation Architect - Conversions Risk Management

Total System Services Corporation (TSYS)
01.1996 - 01.2012
  • Successfully converted 60 million credit card accounts for Capital One Bank (US and UK).
  • Built productive relationships with clients which enabled TSYS to not only retain business but also add business with the following banks - Bank One, Bank of Montreal, CIBC, Toyota TSYS Japan, Bank of Ireland.

Branch Operations Manager

SunTrust
01.1991 - 01.1996
  • Effectively managed all monetary needs required by customers.

Education

Columbus State University
Columbus, GA
01.2003

Advanced Academic Diploma -

Taylor County Comprehensive High School
01.1990

Skills

  • Office Management
  • Team building & Supervision
  • Staff Development & Retention
  • Maintaining Company Budgets
  • Yardi Accounting
  • Client Analyst
  • Business Analyst
  • Property Management
  • Spreadsheet & Database Creation
  • Limiting Company & Broker Liability
  • Maintaining & Balancing Accounts
  • Entrata and One Site Software
  • Account Management
  • Report & Document Preparation
  • Meeting & Event Planning
  • Resident Retention
  • Problem Resolution
  • Excel
  • HP NonStop Authorizations

Timeline

Property Manager

Woodruff Property Management Company and Range Water Real Estate
01.2014 - Current

Implementation Architect - Conversions Risk Management

Total System Services Corporation (TSYS)
01.1996 - 01.2012

Branch Operations Manager

SunTrust
01.1991 - 01.1996

Columbus State University

Advanced Academic Diploma -

Taylor County Comprehensive High School
TRACIE POOLE SMITH