Tracie Tillotson
Covelo,CA
Summary
Client-focused Human Services Specialist with skills needed to properly explain programs, policies and procedures to clients of all cultures and ethnicities. Determined employee with over 3 years of analyzing data to determine client eligibility. Successful establishing working relationships with clients, community resources and other agency staff.
Overview
3
3
years of professional experience
Work History
Human Services Secretary
Round Valley Indian Health Center
Covelo, CA
04.2019 - Current
- Described procedures, requirements and benefits to clients and interested parties.
- Interviewed applicants for services and supported application completion as necessary.
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Education
Certificate - C.C.M.A.
Chico State University
Online CourseSkills
- Phone Inquiries
- Organizational Management
- Document Organization
- HIPAA Regulations
- Data Integrity
- Scheduling Medical Appointments
Timeline
Human Services Secretary
Round Valley Indian Health Center
04.2019 - Current
Certificate - C.C.M.A.
Chico State University
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