Summary
Overview
Work History
Education
Skills
Timeline
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TRACIE WATSON

Liberty Hill,TX

Summary

Dynamic leader with proven customer service excellence and organizational abilities honed at Tracie's Outlaw Saloon. Expert in fostering client relationships and implementing cost-saving measures, significantly enhancing operational efficiency. Skilled in managing diverse teams to exceed revenue targets, demonstrating exceptional work ethic, integrity, and communication skills.

Reliable employee seeking claims representative position. Offering excellent communication and good judgment.

Overview

12
12
years of professional experience

Work History

Cashier

Uptown Liquors
10.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Bookkeeper

Force Production
02.2013 - Current
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Matched purchase orders with invoices and recorded necessary information.
  • Supported management by processing invoices and documents with consistent on-time delivery.

General Manager

Tracie's Outlaw Saloon
04.2014 - 06.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Formulated policies and procedures to streamline operations.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.

Education

GED -

McCullough
The Woodlands, TX

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Customer service excellence
  • Reliability and punctuality
  • Customer Relations
  • Written and verbal communication
  • Organizational abilities

Timeline

Cashier

Uptown Liquors
10.2024 - Current

General Manager

Tracie's Outlaw Saloon
04.2014 - 06.2024

Bookkeeper

Force Production
02.2013 - Current

GED -

McCullough

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TRACIE WATSON