Tracie C. Zwick
Sebastian,FL
Summary
Well-rounded office treatment coordinator/office manager with 20 years excellent patient clerical and team support abilities. Skilled patient care, working with team members to guide patients with excellent care and financial treatment for practice. Punctual professional committed to satisfying patient needs, manage schedules for professionals and their patients.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Patient Treatment Coordinator / Office Manager
Dr.Patrick Pirkle, DMD & Associates
Sebastian , FL
01/29/04 - Current
- Assisted with the preparation of budgets, forecasts for doctors.
- Produced thorough, accurate and timely reports of daily procedures.
- Patient scheduling, daily deposits, daily analysis report.
- Patient collections, patient finance options, referrals.
- Insurance verification, sending claims w/ clinical notes, denied claims correcting ADA codes with clinical notes.
- Monitor staff schedule and doctors schedule.
- Patient coordinator, advise & help patients with treatment plans & insurance.
- Provided education to patients about their treatment plan, medications and follow-up care instructions.
Front Desk / Treatment Coordinator
Dr. Harold Brooks DMD
Sebastian , FL
10.2002 - 02.2004
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Created customized treatment plans for patients based on individual needs.
- Tracked patient progress and updated records accordingly.
- Insurance Verification / Posting Insurance payments
- Electronic Insurance Claims
Warranty Administrator
Saturn of Vero Beach
Vero Beach
05.1990 - 02.2001
- Reviewed and processed warranty claims to ensure accuracy of all information.
- Analyzed customer feedback to identify potential issues with product quality.
- Managed the return of defective products from customers, ensuring timely replacement or repair.
Education
High School Diploma -
Vero Beach Senior High School
Vero Beach06-1985
Licensed Cosmetologist -
Indian River College / Vocational Beauty School
Ft. Pierce, FLDental Seminars & Financial Seminars
Skills
- Treatment Patient Coordinator / Office Management
- Administrative Support
- Data Entry
- Patient Financing / Insurance billing
- Workflow Planning
- Financial Reporting
- Credit and Collections
- Patient rapport
- Relationship Building
- Team Supervision
Certification
- Quarterly finance course certifications
Timeline
Front Desk / Treatment Coordinator
Dr. Harold Brooks DMD
10.2002 - 02.2004
Warranty Administrator
Saturn of Vero Beach
05.1990 - 02.2001
Patient Treatment Coordinator / Office Manager
Dr.Patrick Pirkle, DMD & Associates
01/29/04 - Current
High School Diploma -
Vero Beach Senior High School
Licensed Cosmetologist -
Indian River College / Vocational Beauty School
Dental Seminars & Financial Seminars
Similar Profiles
Melody KellockMelody Kellock
Dental Assistant at U Philip Igbinadolor DMD & Associates PADental Assistant at U Philip Igbinadolor DMD & Associates PA
Samantha Rose SharpSamantha Rose Sharp
Dental Assistant at Joanna Claustro DMD & AssociatesDental Assistant at Joanna Claustro DMD & Associates
YAZMENE TILLMANYAZMENE TILLMAN
EFDA Externship at Silvana Cumani DMD, Associates PCEFDA Externship at Silvana Cumani DMD, Associates PC
Sara FlinnSara Flinn
Volunteer at Dodgertown Elementry SchoolVolunteer at Dodgertown Elementry School
Anita SmithAnita Smith
Assistant Business Office Manager at Palm Garden Of Vero BeachAssistant Business Office Manager at Palm Garden Of Vero Beach