Tracy Betford
Lancaster,Tx
Summary
Developed exceptional leadership and operational management skills within high-paced restaurant environment, demonstrating versatility and adaptability. Proven ability to manage diverse teams and drive customer satisfaction through efficient service delivery. Seeking to leverage transferable skills in new industry with opportunities for growth and impact.
Overview
6
6
years of professional experience
Work History
Restaurant General Manager
Ampex Brands
11.2019 - Current
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Streamlined operational processes to improve overall efficiency without compromising service or product quality.
- Established relationships with local businesses and organizations to generate catering opportunities for additional revenue streams.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
Assistant Manager
Kingslow Sonic Group
05.2019 - 10.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Bachelor of Science - Education
Western Governors University
Salt Lake City, UT05-2027
No Degree - Education
Dallas College
Dallas, TXNo Degree - Education
Paul Quinn College
Dallas, TXHigh School Diploma -
Duncanville High School
Duncanville, TX05-2011
Skills
- Operations management
- Inventory management
- Food safety
- Cost control
- Hiring decisions
- Labor management
- Talent develop
- Talent development
- Employee retention
- Business management
- Guest experience oversight
- Team management
Timeline
Restaurant General Manager
Ampex Brands
11.2019 - Current
Assistant Manager
Kingslow Sonic Group
05.2019 - 10.2019
Bachelor of Science - Education
Western Governors University
No Degree - Education
Dallas College
No Degree - Education
Paul Quinn College
High School Diploma -
Duncanville High School
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