Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
24
24
years of professional experience
Work History
Unit Secretary
Morristown Memorial Hospital
08.2016 - Current
Managed incoming calls and directed to appropriate department.
Maintained patient confidentiality in line with HIPAA regulations.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Organized paperwork such as charts and reports for office and patient needs.
Maintained rapport with physicians, nurse,s and other healthcare personnel.
Human Services Worker
Passaic County Board Of Social Services
05.2005 - Current
Kept and established comprehensive case files to support proper documentation and record retention.
Worked with others to manage numerous competing interests simultaneously and delegate accordingly to maximize productivity.
Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
Described procedures, requirements and benefits to clients and interested parties.
Assisted clients in identifying community resources and connecting with appropriate services.
Receptionist
St Joseph Hospital
02.2000 - 05.2003
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Education
Associate of Applied Science - Psychology
Ashworth College
Norcross, GA
06.2012
Skills
Medical Office Administration
Document Management
EMR / EHR
Medical Billing Knowledge
Timeline
Unit Secretary
Morristown Memorial Hospital
08.2016 - Current
Human Services Worker
Passaic County Board Of Social Services
05.2005 - Current
Receptionist
St Joseph Hospital
02.2000 - 05.2003
Associate of Applied Science - Psychology
Ashworth College
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