Tracy Finch
Knoxville,TN
Summary
Self-motivated Territory Sales Manager with 2-year background in managing accounts for assigned territories and selling products ethically and with market-driven approaches. Skillfully enhance distribution and availability of products to achieve targeted territorial growth.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Territory Sales Manager
Florida Hardware
Jacksonville, FL
11.2022 - Current
- Increased sales revenue by developing and implementing strategic territory plans.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Managed over 105 accounts within Tennessee territory.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Developed customized solutions based on client needs, resulting in increased customer satisfaction and loyalty.
Team Leader
Knoxville Orthopedic Surgery Center
Knoxville
07.2014 - 11.2022
- Establishes and maintains communication between the nursing unit and physicians for the purpose of problem solving and quality improvement
- Ensures establishment and implementation of unit goals and the objectives are in alignment with the facility and system
- Promotes a safe environment that allows for the delivery of high-quality patient care utilizing evidence based practices
- Supervises, institutes, and evaluates nursing interventions and documentation
- Follows policies, procedures, and safety standards
- Completes required education assignments annually
- Works towards achieving goals and objectives, and participates in quality improvement initiatives as requested
- Serves as clinical resource for all of staff
- Participates in hiring process, including hiring recommendations to manager
- Oversee patient admission, transfers, and discharges.
Registered Nurse
Tennova Healthcare
06.2011 - 06.2015
- Apply expertise in prompt patient condition assessment on patient arrival at ER and during initial phases of acute illness or trauma
- Monitored ER patient’s, including alerting physicians or charge nurses to changes in patient status, communicating with patients and their family members in a variety of traumatic situations
- Performed medical procedures, such as EKG, venipuncture, cardiac monitoring, taking vital signs, urinalysis, UCG testing, or administering medications.
Unit Clerk
Mercy Health Partners
02.2010 - 06.2011
- Enter physician orders, put together patient charts, answer phones, answer call lights, and coordinate nurse desk activities.
Medical Assistant
Rueda Dermatology
Seymour, TN
01.2008 - 07.2008
- Assist physician in dermatological setting
- Duties included biopsies, phlebotomy, patient education, referrals, & minor surgeries.
Medical Assistant
Baptist Senior Center
Knoxville, TN
11.2004 - 01.2008
- Assist doctors in a primary care office with duties including phlebotomy, EKG’s, radiology, minor surgical procedures, patient education, and patient referrals.
Health Unit Coordinator
Harmony Healthcare
Knoxville, TN
01.2006 - 01.2007
- Handled patient’s calls after regular business hours for Baptist Senior Centers, Women’s Care Group of UT, and other various physicians.
Health Unit Coordinator / Patient Care Assistant
Fort Sanders Regional Medical Center
Knoxville, TN
01.1999 - 01.2003
- Registered and verified insurance information for all incoming patients
- General administrative duties included answering phones and scheduling appointments
- Assisted Dr
- George Douglas Schuchmann and Dr
- David Staab in daily medical such as vital signs, phlebotomy, dressing wounds, patient education, and charting.
Education
Skills
- Territory expansion
- Performance Management
- Relationship Building
- Sales Leadership
- Time Management
- Goals and performance
- Team Collaboration and Leadership
Accomplishments
- Rising Star Award 2023
- Customer Follow-up - Ensured that customers were satisfied with products and services by doing follow-up calls.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Certification
- Trauma Nursing Core Course
- Neonatal Resuscitation Program
- Pediatric Advanced Life Support
- Advanced Cardiovascular Life Support
- Crisis Prevention Intervention
- CPR
Clinicalexperience
- Orthopedics
- Emergency Room
- Oncology
- ETCH NICU
- Medical – Surgical Unit
- Labor & Delivery
Volunteer Experience
- Ronald McDonald House, Coordinated activities for families, Made gift baskets for families
- Ijam’s Nature Center, Taught children and adults to better understand nature and how we can protect it, Assisted with tour groups, Cared for plants and animals
- Scot’s Gym, Assisted with physical training and fitness, Handled front desk duties and functions
Timeline
Territory Sales Manager
Florida Hardware
11.2022 - Current
Team Leader
Knoxville Orthopedic Surgery Center
07.2014 - 11.2022
Registered Nurse
Tennova Healthcare
06.2011 - 06.2015
Unit Clerk
Mercy Health Partners
02.2010 - 06.2011
Medical Assistant
Rueda Dermatology
01.2008 - 07.2008
Health Unit Coordinator
Harmony Healthcare
01.2006 - 01.2007
Medical Assistant
Baptist Senior Center
11.2004 - 01.2008
Health Unit Coordinator / Patient Care Assistant
Fort Sanders Regional Medical Center
01.1999 - 01.2003