Tracy Galvan
Las Vegas,NV
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
Pompey Entertainment
06.2022 - 08.2025
- Established and maintained effective communication with staff members to ensure efficient operations and upselling techniques.
- Created schedules and monitored payroll to remain within budget.
- Hosted bi-weekly karaoke & music trivia nights.
- Catered to the needs of all artists including ensuring payment and special requests.
- Planned and executed food & beverage packages and decorations for special events (ie birthdays, anniversaries, wedding receptions, celebrations of life), specializing in themed events.
- Experience organizing charity events and fundraisers.
- Weekly guest on the Vegas Live Entertainment Radio show and Hey Vegas TV representing our entertainment venue.
Fine Dining Food Runner
Mott 32
12.2018 - 06.2022
- Greeted customers and provided excellent customer service.
- Assisted servers with upselling suggestions.
- Ensured that all orders were correct before leaving the kitchen area.
- Performed daily pre-shift side work duties such as restocking supplies, reviewing and confirming reservations.
Dental Front Office Coordinator
Tara Erson DMD
03.2014 - 11.2018
- Greeted patients and provided them with necessary paperwork to complete upon arrival.
- Assisted in scheduling appointments, confirming upcoming visits, and reminding patients of their appointment times.
- Processed payments, maintained accurate financial records, and balanced daily accounts receivable transactions.
- Managed patient accounts by verifying insurance benefits and submitting claims for reimbursement.
Education
High School Diploma -
Eldorado High School
Las Vegas, NV06.1996
Skills
- Staff development
- Interpersonal skills
- Motivation
- Customer service
- Event planning
- Artist liason
Certification
ServSafe Certification issued by National Restaurant Association
Timeline
General Manager
Pompey Entertainment
06.2022 - 08.2025
Fine Dining Food Runner
Mott 32
12.2018 - 06.2022
Dental Front Office Coordinator
Tara Erson DMD
03.2014 - 11.2018
High School Diploma -
Eldorado High School
Philanthropy award given by Positively Arts
Award of philanthropy for donating my time and venue to Positively Arts, a music program for underprivileged children.
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