Open To Work
Tracy Gardner
McDonald's
Dothan
Work Preference
Desired Job Title
Crew MemberVolunteerWork Type
Part TimeContract WorkFull TimeGig WorkLocation Preference
On-SiteRemoteHybridLocation:
Dothan, ALOpen to relocation:
YesImportant To Me
Career advancementFlexible work hoursHealthcare benefitsSummary
Proactive Customer Service Professional experienced in operational roles and enhancing customer experiences. Achieved improved workflow and heightened customer satisfaction during peak hours through effective time management and clear communication. Committed to maintaining operational efficiency while delivering exceptional service.
1
Certification
2
years of professional experience
Work History
Crew Member
2 Years 1 Month- Provided exceptional customer service by greeting and assisting customers efficiently.
- Processed transactions quickly and accurately, maintaining cash register balance.
- Collaborated with team members to maintain smooth workflow during peak hours.
- Operated kitchen equipment, ensuring adherence to safety and cleanliness standards.
- Prepared food items according to established recipes and quality standards.
- Assisted in training new crew members on operational procedures and best practices.
- Monitored inventory levels, restocking supplies as necessary to minimize shortages.
- Maintained cleanliness of dining area and workstations to enhance customer experience.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Volunteer
2 Months- Trained new volunteers on equipment usage and safety procedures to promote a safe work environment.
- Supported team in implementing safety protocols, enhancing compliance with industry standards.
- Coordinated logistics for efficient delivery scheduling and route optimization.
- Assisted in maintaining vehicle maintenance schedules to ensure operational efficiency.
- Conducted regular vehicle inspections to identify maintenance needs, reducing downtime risks.
Education
High School Diploma
- Played soccer wrestling
- 3.0 GPA
- Extracurricular Activities: did an agricultural class
Skills
Cash handling
Cleaning
Customer service
Multitasking and organization
Time management
Teamwork and collaboration
Food safety practices
Point of sale operations
Certification
- NCCR
Timeline
Volunteer
Trucking
05.2025 - 07.2025
Crew Member
McDonald's
07.2024 - Current
Dothan Highschool
High School Diploma