Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tracy Guerra

San Antonio

Summary

Proven customer service expert with a solid foundation in cash handling and conflict resolution, honed across roles at Bill Millers Bar-B-Q and Whataburger. Demonstrates exceptional work ethic, reliability, and a commitment to excellence, significantly enhancing team efficiency and customer satisfaction. Skilled in fostering positive experiences through clear communication and empathy.

Overview

14
14
years of professional experience

Work History

Cashier

Bill Millers Bar-B-Q
01.2019 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Whataburger
07.2012 - 08.2016
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

YMCA

YMCA Of San Antonio
09.2011 - 07.2012
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Summer Youth Employee

Summer Camp
06.2011 - 08.2011
  • Developed a strong work ethic through punctual attendance, consistent effort, and adherence to deadlines.
  • Enhanced teamwork skills by collaborating with peers on various projects.
  • Strengthened problem-solving capabilities while troubleshooting issues that arose during daily tasks.
  • Collaborated with other recreation staff in developing new recreational activities.

Education

Phlobatomy - Phlobatomist

St Phillips College
San Antonio
05-2013

Associate of Science - Child Development

Southwest Texas Junior College
Uvalde, TX
05-2010

High School Diploma -

CC Winn Eagle Pass High School
Eagle Pass, TX
05-2004

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Conflict resolution
  • Clear communication
  • Honest and dependable
  • Dependability and reliability

Languages

Spanish
Professional Working

Timeline

Cashier

Bill Millers Bar-B-Q
01.2019 - Current

Cashier

Whataburger
07.2012 - 08.2016

YMCA

YMCA Of San Antonio
09.2011 - 07.2012

Summer Youth Employee

Summer Camp
06.2011 - 08.2011

Phlobatomy - Phlobatomist

St Phillips College

Associate of Science - Child Development

Southwest Texas Junior College

High School Diploma -

CC Winn Eagle Pass High School

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Tracy Guerra