Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Tracy Kane
Dracut,MA
Work Preference
Summary
Detail-oriented accounting professional with proven expertise at Charm Science Inc in data processing and account reconciliation. Adept at utilizing accounting software and Microsoft Excel to enhance financial accuracy. Recognized for fostering team collaboration and streamlining processes, resulting in improved efficiency and productivity in financial operations.
Overview
2027
2027
years of professional experience
Work History
Accounting Clerk
Charm Science Inc
12.2024 - Current
- Processed invoices and maintained accurate financial records using accounting software.
- Assisted in reconciling bank statements to ensure account accuracy.
- Supported month-end closing procedures by organizing financial documentation.
- Collaborated with team members to streamline data entry processes for efficiency.
- Reviewed expense reports for accuracy and compliance with company guidelines.
- Adapted quickly to new accounting software, enhancing overall team productivity.
- Input high volume of monthly invoices with consistent accuracy.
- Input financial data and produced reports using Software.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
Kmart
Front End Supervisior
2013 - 2016
- Collaborated with management to optimize store layout for improved customer flow and sales.
- Conducted regular audits of stock levels, identifying discrepancies and coordinating replenishment efforts.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Customer Service
Target
10.2021 - 02.2025
- Maintained accurate financial records using accounting software systems.
- Assisted in balancing cash drawers at end of shifts.
- Supported daily cash reconciliation procedures for accuracy.
- Trained new employees on proper cash handling protocols.
- Exhibited strong attention to detail while balancing multiple tasks simultaneously within a fast-paced work environment successfully.
- Managed petty cash disbursements, documenting expenses thoroughly for accurate budget tracking purposes.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and conducted end-of-shift reconciliations.
- Assisted customers with product inquiries and provided excellent service.
- Handled returns and exchanges according to company policies.
- Trained new staff on cash handling procedures and customer service standards.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Utilized POS system to handle customer cash and credit card transactions.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Promoted store loyalty programs to customers to enhance engagement and repeat business.
- Upheld strict adherence to store policies and regulations, minimizing potential financial discrepancies.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and swift transaction processing.
Assistant Manager
Dollar Tree
09.2016 - 05.2020
- Collaborated with team members to optimize store operations and enhance customer experience.
- Managed inventory levels, restocking shelves to ensure product availability.
- Resolved customer complaints swiftly, ensuring satisfaction and loyalty.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Assisted in training new team members on operational procedures and customer service standards.
- Executed daily inventory management processes to ensure product availability and accuracy.
- Monitored cash register operations, ensuring compliance with company policies and procedures.
- Developed staff schedules to align workforce capabilities with peak shopping times effectively.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Implemented merchandising strategies that increased product visibility and drove sales performance.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Conducted performance evaluations, identifying areas for development and rewarding strong performance.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Bachelor of Science - Accounting
Southern New Hampshire University
Hooksett, NH05-2024
Associate of Science -
Northern Essex Community College
Haverhill, MA05-2021
Skills
Data processing
Records management
Team collaboration
Account reconciliation
Accounting software proficiency
GAAP
Microsoft Excel
Data entry
Accounts payable
Timeline
Accounting Clerk
Charm Science Inc
12.2024 - Current
Customer Service
Target
10.2021 - 02.2025
Assistant Manager
Dollar Tree
09.2016 - 05.2020
Kmart
Front End Supervisior
2013 - 2016
Bachelor of Science - Accounting
Southern New Hampshire University
Associate of Science -
Northern Essex Community College