Tracy Loeser
New Orleans,LA
Summary
Ambitious Outside Sales Representative with solid sales history and in-depth knowledge of Lighting. Offers up-to-date knowledge of emerging developments, marketing, and sales strategies. Diligent and charismatic professional with expertise in conducting market analysis, recognizing trends within territories and directing product demonstrations. Committed to meeting performance goals and building strong relationships within industry.
Overview
18
18
years of professional experience
Work History
Inside/Outside Sales Representative
EEMA Lighting group
Los Angeles, CA
08.2018 - Current
- Provided exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring high levels of satisfaction
- Utilized CRM software to track sales activities, manage customer relationships, and generate accurate reports on sales performance
- Delivered persuasive sales presentations to key decision-makers, highlighting the unique value proposition of products or services
- Negotiated pricing agreements with clients while maximizing profitability for the company
- Managed a large portfolio of accounts, consistently meeting or exceeding quarterly revenue targets
- Identified customer pain points and tailored solutions that addressed their specific needs effectively
- Participated in trade shows, conferences, and networking events to generate leads and build relationships within the industry
- Trained new team members on product knowledge, sales techniques, and best practices for achieving success in inside sales role
- Collaborated with marketing team on lead generation campaigns including email marketing initiatives
- Collaborated with cross-functional teams including marketing and product development to identify opportunities for upselling and cross-selling
- Maintained accurate records of all interactions with prospects using CRM system
- Analyzed market data such as competitor offerings and pricing strategies to develop competitive positioning strategies
- Assisted in developing pricing proposals based on client requirements
- Provided feedback to product development team based on customer needs and preferences
- Conducted product demonstrations for potential customers, highlighting key features and benefits
- Collaborated with sales team members to share best practices, strategies, and success stories
- Consistently achieved high levels of customer satisfaction as measured by post-sales surveys
- Developed strong relationships with key decision-makers in target industries through regular communication and follow-up
- Identified opportunities for process improvement within the inside sales department leading to increased efficiency
- Managed inbound leads generated from marketing campaigns, qualifying prospects and moving them through the sales funnel
- Utilized social media platforms such as LinkedIn to identify and connect with potential customers
- Implemented effective objection handling techniques to address customer concerns and close deals
- Worked closely with the operations team to ensure timely delivery of products or services to customers
- Maintained up-to-date knowledge of industry trends, competitor offerings, and market conditions
- Participated in ongoing training programs to enhance sales skills and product knowledge
- Conducted thorough market research to identify potential customers and understand industry trends
Showroom Sales Manager
LIGHTS FANTASTIC
Austin, TX
11.2016 - 08.2017
- Responsible for training, leading, motivating, and developing a team of sales associates while continuing to fulfill Showroom Sales Associate duties
- Residential project featured in Jenkins Custom Homes' entry in the 2017 HBA of Greater Austin Parade of Homes which won Most Innovative Home Award
- Responsible for generating new sales while growing and retaining 30+ existing accounts
- Consistently provided excellent customer service for new and established clients
- Increased showroom efficiency and solved problems by communicating regularly with customers and manufactures
- Generated $80,000 - 120,000 in sales each month
Worked directly with all levels of management
Showroom Sales Associate
LIGHTS FANTASTIC
Austin, TX
08.2011 - 11.2016
- Responsible for generating new sales while growing and retaining 30+ existing accounts
- Consistently provided excellent customer service for new and established clients
- Increased showroom efficiency and solved problems by communicating regularly with customers and manufactures
- Generated $80,000 - 120,000 in sales each month
- Worked directly with all levels of management daily
Sales Associate
M & M LIGHTING
Houston, TX
02.2008 - 08.2011
- Prepared customer submittals, worked with architectural plans, helped with inventories, and verified credit purchases
- Managed incoming calls and performed general office duties as needed
Education
Associate of Applied Science - Interior Design
Houston Community College
Houston, TX05.2007
Some College (No Degree) - Art Education
Stephens College
Columbia, MOSkills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
- Account management
- Goal oriented
- Team leadership
- Sales closing
- Sales presentations
- Positive outlook
- Territory management
- High energy
- Business development
- Networking
- Computer skills
Timeline
Inside/Outside Sales Representative
EEMA Lighting group
08.2018 - Current
Showroom Sales Manager
LIGHTS FANTASTIC
11.2016 - 08.2017
Showroom Sales Associate
LIGHTS FANTASTIC
08.2011 - 11.2016
Sales Associate
M & M LIGHTING
02.2008 - 08.2011
Some College (No Degree) - Art Education
Stephens College
Associate of Applied Science - Interior Design
Houston Community College