Tracy McGill
Ukiah,CA
Summary
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
12
12
years of professional experience
Work History
Case Manager II
Mendocino County Youth Project
02.2023 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
Caregiver
IHSS
02.2013 - 08.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided compassionate and patient-focused care to cultivate well-being.
Education
Triple P Level 4 Facilitator - Parenting Support
Mendocino First 5
Ukiah, CA08.2024
Human Service Worker Certificate - Human Services
Mendocino Community College
Ukiah, CA05.2016
Medical Assistant Certificate - Medical Field
MCOE
Ukiah, CA05.2014
Skills
- Problem-solving
- Case management
- Case documentation
- Active listening
- Positive attitude
- Client advocacy
Timeline
Case Manager II
Mendocino County Youth Project
02.2023 - Current
Caregiver
IHSS
02.2013 - 08.2024
Triple P Level 4 Facilitator - Parenting Support
Mendocino First 5
Human Service Worker Certificate - Human Services
Mendocino Community College
Medical Assistant Certificate - Medical Field
MCOE
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