Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Tracy Nichols

Greenville,MI

Summary

Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

8
8
years of professional experience

Work History

Property Manager

Charger Properties
Ionia, MI
07.2022 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Maintained sufficient number of units market-ready for lease.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Developed and executed plan to achieve and maintain 95% or better rate of occupancy.
  • Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.

Property Manager

KMG Prestige
Ionia, MI
09.2014 - 07.2022
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Maintained sufficient number of units market-ready for lease.
  • Handled disciplinary actions, performance appraisals and terminations of company staff.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes

Education

Associate of Applied Science - Dental Assisting

Grand Rapids Educational Center
Grand Rapids, MI

No Degree - Real Estate License

Holloway Real Estate
Lansing

High School Diploma -

Ionia High School
Ionia, MI

Skills

  • Violation Resolution
  • Sale and Rental Recordkeeping
  • Administrative Leadership
  • Tenant and Owner Liaising

Additional Information

My husband and I have lived in Greenville for past 20 plus years, we love this community and I feel it is a great time to come back and work in this area.

Timeline

Property Manager

Charger Properties
07.2022 - Current

Property Manager

KMG Prestige
09.2014 - 07.2022

Associate of Applied Science - Dental Assisting

Grand Rapids Educational Center

No Degree - Real Estate License

Holloway Real Estate

High School Diploma -

Ionia High School

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