Tracy Oliver
Sentinel,OK
Summary
Dynamic leader with a proven track record in small business operations and strategic planning, notably as Owner/Operator at a self-managed Oil Field Services. Excelled in project management and partnership development, enhancing business growth. Skilled in employee development, demonstrating exceptional interpersonal and organizational abilities. Achieved significant improvements in operational efficiency and staff performance at Community Action Development Corporation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Owner/ Operator Oil Field Services
Self-employeed
Elk City, OK
12.2020 - Current
- Inspected equipment for safety and functionality and completed regular maintenance.
- Monitored fluid levels in tanks and adjusted accordingly during mud removal process.
- Maintained adequate quantities of supplies and spare parts for operations.
- Assisted in rigging up or rigging down activities at the start or end of a job.
- Inspected all tools and equipment for safety prior to use.
- Operated equipment and machinery according to safety guidelines.
Outreach Worker
Community Action Development Corporation
Sentinel, OK
05.2018 - 03.2023
- Conducted needs assessments of clients in order to develop individualized service plans.
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
- Made referrals to utilize community resources for resident's needs.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted clients during times of phone and power outages and other crises and emergencies by maintaining positive and professional attitude and meeting tangible needs where possible.
- Represented the organization at various events throughout the year.
- Maintained accurate records of client information and progress notes.
- Assisted clients in navigating various community resources and services.
- Initiated contact with potential clients through phone calls, emails, and home visits.
- Maintained accurate records and documented client data in company databases.
- Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
- Educated citizens on resources and programs in local community.
- Maintained accurate records of client interactions using a computer database system.
- Performed assessments to determine individual limitations and strengths.
- Gathered feedback from participants regarding their experiences with the program.
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
- Monitored client progress and updated case files accordingly.
- Collaborated with community partners to coordinate services for clients.
- Coordinated specific psychosocial resources to meet members' identified needs.
- Assisted individuals with completing applications for government benefits programs.
- Collaborated with social workers to support patients.
Education
Cosmetologist - Cosmetology
Aladdin Beauty College
Clinton, OK03-1989
High School Diploma -
Sentinel Public School
Sentinel, OK05-1988
Skills
- Small business operations
- Strategic planning
- Business management
- Project management
- Employee development
- Staff hiring
- Partnership development
Certification
- Oklahoma State Board of Cosmetology
Timeline
Owner/ Operator Oil Field Services
Self-employeed
12.2020 - Current
Outreach Worker
Community Action Development Corporation
05.2018 - 03.2023
Cosmetologist - Cosmetology
Aladdin Beauty College
High School Diploma -
Sentinel Public School