Open To Work
Tracy Sadler
Americas Best Contacts And Eyeglasses
Temple,TX
Work Preference
Desired Job Title
ManagerHomemakerAssistant ManagerSales AssociateDental AssistantWork Type
Full TimeLocation Preference
RemoteSummary
Qualified Customer Service Specialist with 10 years in fast-paced customer service. Personable and professional under pressure. Driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. Friendly Sales Associate adept at working in diverse retail and customer service environments.
21
Years of experience
Work History
Manager
6 Months- Mentored junior managers, fostering leadership skills and promoting professional growth within the team.
- Led cross-functional teams to enhance operational efficiencies and streamline processes.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Supervised daily operations, ensuring adherence to company policies and high standards of customer service.
- Analyzed inventory levels, coordinating restocking efforts to minimize out-of-stock occurrences.
- Led promotional events, increasing customer engagement and boosting store traffic during peak seasons.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Homemaker
14 Years- Managed household budgeting and expenses to ensure financial stability.
- Organized schedules and activities for family members, enhancing time management and efficiency.
- Developed meal plans focusing on nutrition while accommodating dietary preferences.
- Implemented home maintenance routines, ensuring a safe and comfortable environment.
- Oversaw household inventory, optimizing resource use and minimizing waste.
- Coordinated educational activities to promote learning and skill development for children.
Assistant Manager
2 Years 8 Months- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Maintained cleanliness and presentation of stock room and production floor.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Organized store merchandise racks by size, style and color to promote visually appealing environment.
- Recommended alternative items if product was out of stock.
- Mentored junior staff, fostering a collaborative environment and promoting professional growth.
- Led team in achieving operational efficiency through process improvements and staff training.
Sales Associate
1 Year 8 Months- Answered questions regarding the store and its merchandise.
- Greeted customers and ascertained customers' needs.
- Helped customers with questions, problems and complaints in person and via telephone.
- Stocked shelves and supplies and organized displays.
- Developed positive customer relationships through friendly greetings and excellent service.
Dental Assistant
3 Months- Set up examination room and dental trays in preparation for examinations and procedures.
- Alerted other staff when patients arrived and prepared records for dentist review.
- Accurately recorded treatment information in patient records.
- Quickly and thoroughly set up trays and sharpened instruments.
Sales Associate
8 Months- Organized racks and shelves to maintain the visual appeal of the store.
- Verified that all customers received receipts for purchases.
- Developed positive customer relationships through friendly greetings and excellent service.
- Trained and served as a peer coach for new sales associates.
- Helped customers with questions, problems and complaints in person and via telephone.
- Answered questions regarding the store and its merchandise.
- Greeted customers and ascertained customers' needs.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
Key Holder Supervisor
10 Months- Supervised team to ensure adherence to operational procedures and company policies.
- Managed inventory control processes to maintain optimal stock levels and reduce shrinkage.
- Trained and mentored new employees on customer service standards and point-of-sale systems.
- Implemented scheduling strategies to enhance workforce efficiency during peak hours.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
- Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
- Trained and mentored new employees.
- Opened inventory boxes and restocked shelves.
Receptionist
3 Months- Answered and managed incoming and outgoing calls while recording accurate messages.
- Greeted numerous visitors, including VIPs, vendors and interview candidates.
- Maintained a clean reception area, including lounge and associated areas.
- Managed office supplies, vendors, organization and upkeep.
- Directed guests and routed deliveries and courier services.
Sales Associate
4 Months- Alerted customers to upcoming sales events and promotions.
- Identified potential shoplifters and alerted management.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Welcomed customers into the store and helped them locate items.
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
- Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Education
Dental Assistant - Dental
Skills
Trusted key holder
Quick learner
Exceptional communication skills
Shipping and receiving professional
Cash flow management
Creative problem solver
Retail sales
Customer-oriented
Active listening skills
Stocking
Motivated team player
Dependable
Timeline
Key Holder Supervisor
Americas Best Contacts And Eyeglasses
10.2025 - Current
Manager
HomeGoods
04.2025 - 10.2025
Homemaker
None
04.2011 - 04.2025
Assistant Manager
7th Heaven Boutique
07.2008 - 03.2011
Dental Assistant
2 Dentist 4 U
08.2007 - 11.2007
Sales Associate
Peir One Imports
02.2007 - 10.2008
Sales Associate
Macys
06.2006 - 02.2007
Receptionist
Phoenix Mountain Nursing Home
05.2006 - 08.2006
Sales Associate
Body Central
02.2006 - 06.2006
Altrain Dental Academy
Dental Assistant from Dental