TRACY SELF
Lake View,Alabama
Summary
Achieve industry-leading customer and revenue growth by leveraging top-notch abilities in networking and lead development. Demonstrated success in converting prospects into customers, servicing accounts and maintaining consistent sales levels. Skilled relationship-builder, communicator and multitasker.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
29
29
years of professional experience
Work History
New Service Sales
Hiller Companies
06.2025 - Current
- Develop relationships with new market customers
- Become active in industry associations
- Survey, Quote and follow up on inspection opportunities
- Teach potential customers NFPA rules and guidelines for compliance and budget
- Sell to meet a $250k quota
Fire Inspections Sales
Superhero Fire Protection
07.2020 - 06.2025
- Develop and maintain customer relationships
- Survey properties in order to quote
- Quote fire inspections from property visits
- Maintain competitiveness in current market
- Quote repairs from inspections based on NFPA reports
- Exceeded quota every year
Inside Sales Representative
Atlanta Winsupply
Lithonia, GA
09.2019 - 07.2020
- Top Inside sales producer for sales and profitability.
- Implemented new backorder procedure in order to increase productivity and customer satisfaction.
- Broadened company product offerings through vendor and product knowledge.
Customer Service Representative
Reliable Automatic Sprinkler
Norcross, GA
01.2011 - 09.2019
- Developed and maintained relationships with existing and potential customers.
Customer Service/Inside Sales
Central Pipe And Supply
Doraville, GA
01.2008 - 01.2011
- Provided product knowledge and pricing to existing customers throughout the southeast region for fire protection and waterworks products.
- Maintained customer relationships for a loyal customer base.
- Expanded business by learning pricing and needs of customers in new territories.
- Researched all returns and credits for the company.
- Trained new employees on product knowledge and computer programs.
Customer Service/Inside Sales
HD Supply
Tucker, GA
01.2005 - 01.2008
- Sustained existing business by developing relationships with customer base.
- Accommodated customers with pricing and product availability in a fast-paced environment.
- Maintained an average of $700,000 to $800,000 of branch sales monthly.
- Invoiced daily sales orders while verifying pricing and keeping inventory counts correct.
- Worked closely with the credit department to ensure great customer service and protection for the company.
Fabrication Department
Central Pipe And Supply
Doraville, GA
01.2002 - 01.2005
- Entered stocklists into Hydralist for pricing.
- Quoted fabrication jobs according to customer specifications.
- Purchased all non-stock material for awarded fabrication orders.
- Entered all fabrication jobs into computer system for invoicing and inventory accuracy.
Purchasing Agent
Cowan Supply Luxury Plumbing Showroom
Atlanta, GA
01.1998 - 01.2002
- Maintained one million dollars of inventory.
- Developed vendor relations to maximize branch profitability.
- Purchased special material for awarded jobs while receiving competitive pricing from vendors.
- Increased inventory turns from two to six per year for greater return on investment.
Education
High School Diploma - Marketing
Brookwood High School
Snellville, GASkills
- Ability to maintain and expand a loyal customer base
- Determined to go to great lengths to ensure customer satisfaction
- Thrive on working in a fast-paced environment
- Enjoy a team atmosphere
- Acquire knowledge of new information quickly
- CRM
- Inventory management
- Persuasive negotiator
- Team Leadership
- B2B Sales
- Product and Service Sales
- Excellent Time Management
- Exceptional Customer Service
- Client Retention
- Adept multi-tasker
- Customer Relationship Management
Timeline
New Service Sales
Hiller Companies
06.2025 - Current
Fire Inspections Sales
Superhero Fire Protection
07.2020 - 06.2025
Inside Sales Representative
Atlanta Winsupply
09.2019 - 07.2020
Customer Service Representative
Reliable Automatic Sprinkler
01.2011 - 09.2019
Customer Service/Inside Sales
Central Pipe And Supply
01.2008 - 01.2011
Customer Service/Inside Sales
HD Supply
01.2005 - 01.2008
Fabrication Department
Central Pipe And Supply
01.2002 - 01.2005
Purchasing Agent
Cowan Supply Luxury Plumbing Showroom
01.1998 - 01.2002
High School Diploma - Marketing
Brookwood High School