Tracy Tonias
Victor Central School DIstrict
Victor,NY
42
years of professional experience
Results-driven Food Service Manager with expertise in customer service, food safety, and staff supervision. Proven track record in enhancing customer satisfaction and ensuring compliance with health regulations.
Work History
Food Service Manager
14 Years 9 Months- Oversaw daily food service operations, ensuring compliance with health and safety regulations.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Reviewed and approved employee schedules and timesheets.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Bookkeeper
26 Years 1 Month- Managed financial records and ensured accuracy of accounts payable and receivable.
- Reconciled bank statements and maintained general ledger integrity.
- Prepared monthly financial reports to support management decision-making.
- Maintained and processed invoices, deposits, and money logs.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
Education
High School Diploma
Skills
Customer service
Food storage
Staff supervision
Staff leadership
Food presentation
Catering coordination
Allergy awareness
Banquet operations
Health inspections
Safe food handling
Timeline
Food Service Manager
Victor Central School DIstrict
09.2011 - 06.2026Read More
Bookkeeper
Lu Engineers
01.1984 - 02.2010Read More
Mercy High School
High School Diploma
Read More